Printing Stops - Software Licensing Service fixes issue?

  • Thread starter Thread starter Don
  • Start date Start date
D

Don

We just rolled out about 100 new Windows Vista computers to some of our
employees.

We are having a major issue with printing. At random, printing stops working
on these machines. Through some research on these forums and other websites
we found that restarting the "Software Licensing" service will temporarily
fix the issue. At any time, the issue will pop up again and we will have to
go through the excercise again.

I would say this is happening on more computers than not. It's a real pain
when we have computers that are running a printer emulation session from our
iSeries box to print receipts for our customers and the printer freezes. The
help desk has to walk the end user through (or use remote Computer
Management) restarting the Software Licensing service. It's causing a huge
issue for us.

I have read where this is an issue for others as well. Has there been any
progress on figuring out what the root cause of this issue is or possibly
what the solution is to fixing this issue?

- DZ
 
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