Printing received faxes to network printer fails

  • Thread starter Thread starter Steven Doerfler
  • Start date Start date
S

Steven Doerfler

I'm having trouble getting W2K Pro SP3 to print to a network printer
when it receives a fax. The Application Log says:

Unable to print I:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\faxreceive\06ca2f7100.tif to
\\OFFICE\LASERJET 5MP. The following error occurred: The network
request is not supported..

This network printer is the default printer. Right-clicking on one of
the received faxes and selecting Print works fine; it just won't print
automatically when the fax arrives. The LAN uses peer-to-peer
networking; it doesn't have a domain controller.

Thanks.
 
What is I:? Is it by any chance a network drive as well.

--
R. Sridharan [MSFT]
Microsoft Printing, Imaging and Fax Team

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How did you connected to the printer? Is your machine a workgroup ?
If you connect to the printer with some network credentials and your machine
is a workgroup , route to printer fails.
Try adding your machine to the domain to which network printer is part of.

--
Subhashini Meesala
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'


Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
 
How did you connected to the printer? Is your machine a workgroup ?
If you connect to the printer with some network credentials and your machine
is a workgroup , route to printer fails.
Try adding your machine to the domain to which network printer is part of.
Click to expand...

I connect to the printer by specifying \\server\printername as the
printer in the "Do this when I receive a fax: Print on ...." setting
under Fax Service Management.

Both machines are part of the same workgroup. There's no domain
controller involved, just peer-to-peer networking.

If the problem is that the fax service doesn't supply any password,
how can I get the fax service to connect to the printer using the
correct password? (When I right-click on an image in Received Faxes
and select Print, it doesn't ask for a password. It remembers the
right password. How can I get the fax server to do the same?)
 
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