G
Guest
We have been experiencing problems with some users who after installing
Windows XP SP2 have been unable to print to our HP Print Server device
printers. We can disable the firewall and print and we can reconfigure the
printer ports to the TCP/IP address of the printer but if you try to print to
the printer name on the print server it will not work. Other users like
myself running SP2 have no problems.
We also get printer queues saying they have jobs but when opened are empty
Has anyone experienced any symptoms that resemble this?
Any suggestions??
Windows XP SP2 have been unable to print to our HP Print Server device
printers. We can disable the firewall and print and we can reconfigure the
printer ports to the TCP/IP address of the printer but if you try to print to
the printer name on the print server it will not work. Other users like
myself running SP2 have no problems.
We also get printer queues saying they have jobs but when opened are empty
Has anyone experienced any symptoms that resemble this?
Any suggestions??