printing problem

  • Thread starter Thread starter Me
  • Start date Start date
M

Me

Why can't I get my HP Photo Smart printer to work with
Windows XP ?
The computer can't find it when I have it hooked up to
XP, I works just fine with Windows Me. But that computer
is not conected to the web, the WP is. Please help.
 
On the PhotSmart printers I'm familiar with, you have to
load the software before attaching the printer. If you
don't do it in that order, it won't work. Try deleting
the printer on the control panel, then load the
software. Don't use the add new printer command in
Control Panel. Load the software, attach the printer and
the computer should automatically recognize it through
its plug and play. If it asks you for the driver source,
refer it to your software.
 
Back
Top