D dawn May 3, 2004 #1 my photos keep coming out printing in a red hue black and white even but text prints perfectly
J John Inzer May 3, 2004 #2 dawn said: my photos keep coming out printing in a red hue black and white even but text prints perfectly Click to expand... ============================= You may have a bad/empty color cartridge or maybe you need to run the print head cleaning utility for your printer. Also, it's possible that you need to update your printer driver from the website of the printer's mfg. Maybe the following KB articles will be useful: (308028) Resources for Troubleshooting Printing Problems in Windows XP http://support.microsoft.com/?kbid=308028 (314085) Troubleshooting General Printing Problems in Windows XP http://support.microsoft.com/?kbid=314085 -- John Inzer Picture It! MVP return e-mail disabled Picture It! Support Center http://support.microsoft.com/?pr=pic
dawn said: my photos keep coming out printing in a red hue black and white even but text prints perfectly Click to expand... ============================= You may have a bad/empty color cartridge or maybe you need to run the print head cleaning utility for your printer. Also, it's possible that you need to update your printer driver from the website of the printer's mfg. Maybe the following KB articles will be useful: (308028) Resources for Troubleshooting Printing Problems in Windows XP http://support.microsoft.com/?kbid=308028 (314085) Troubleshooting General Printing Problems in Windows XP http://support.microsoft.com/?kbid=314085 -- John Inzer Picture It! MVP return e-mail disabled Picture It! Support Center http://support.microsoft.com/?pr=pic
