B
Brier
Hello
Hope this is the right place to post this. I tried the security group a
couple of days ago but got no response.
I am trying to resolve a printing issue - I could not print plain black text
with Word, Outlook or even notepad (Printer is a Canon i865, stand alone
system Win 2k sp4). Any other colour was fine as were HTML formatted emails
but not plain text. Nozzle check patterns and printer test page were all
fine. I eventually cured it by removing security updates one by one.
Removing Kb896424 seemed to do the trick - Everything printed normally.
Reinstalling it caused the problem to reappear and deleting it again
restored normal printing.
So now I appear to have the choice of a system with a known security
vulnerability or a secure system from which I cannot print.
Canon support can only suggest installing the latest printer driver (which
has no effect).
Anyone else experienced anything similar? Anyone know of a fix? I've
searched Microsoft support and found other issues with this security update
but not this one.
Thanks in advance
Hope this is the right place to post this. I tried the security group a
couple of days ago but got no response.
I am trying to resolve a printing issue - I could not print plain black text
with Word, Outlook or even notepad (Printer is a Canon i865, stand alone
system Win 2k sp4). Any other colour was fine as were HTML formatted emails
but not plain text. Nozzle check patterns and printer test page were all
fine. I eventually cured it by removing security updates one by one.
Removing Kb896424 seemed to do the trick - Everything printed normally.
Reinstalling it caused the problem to reappear and deleting it again
restored normal printing.
So now I appear to have the choice of a system with a known security
vulnerability or a secure system from which I cannot print.
Canon support can only suggest installing the latest printer driver (which
has no effect).
Anyone else experienced anything similar? Anyone know of a fix? I've
searched Microsoft support and found other issues with this security update
but not this one.
Thanks in advance