Take a deep breath
Hey Babs,
At present it's unclear where exactly your issue is located, but I'm guessing that that you have a Page Setup issue with your email client.
But let's take 1 step at a time.
Can you please confirm the Make/Model of your Printer. Also confirm the exact version (and Service Pack) of your email client? Are you using Microsoft Outlook, for example?
Also, what's your Operating System & Service-Pack level?
Do you only have issues printing something you have *received*, or also something you have *sent*?
Does the Print-Preview show you a messed up image?
Try changing the Format of your email - There are 3 main types:
1) Plain Text
2) Rich Text
3) HTML
The method of doing this depends on the actual email client you have..but you should see a 'Format' Menu Option which will allow you to change this.
Another test is to use 'File>Save As', to change the document type to *.RTF.
Now use WordPad, MS Word, Word Perfect - or many other applications to open your document - Try to Print from there - Same/Different results?
Cheers
Kev