Printing copy limitation after Win2K SP4 install

  • Thread starter Thread starter Lou Andzik
  • Start date Start date
L

Lou Andzik

Recently, our admins install SP4 for Windows 2000 on the
machines.(those whom aren't running XP) A number of people
afterwards found out in our CAD software,(AutoCad 2004)
could not print multiple copies of the drawing they
editied. Previously, before the install they could send as
many copies as needed. This issue has also popped up in on
other machine using Word(only one page prints when 2 or
more is selected).

Is this an issue that is just beginning? or is there a
hotfix past SP4 to correct this problem.

Can the PCL6 be the cause? going back to PCL 5 solve this?
any suggestions can help.
 
--------------------
Content-Class: urn:content-classes:message
From: "Lou Andzik" <[email protected]>
Sender: "Lou Andzik" <[email protected]>
Subject: Printing copy limitation after Win2K SP4 install
Date: Mon, 26 Apr 2004 13:32:41 -0700

Recently, our admins install SP4 for Windows 2000 on the
machines.(those whom aren't running XP) A number of people
afterwards found out in our CAD software,(AutoCad 2004)
could not print multiple copies of the drawing they
editied. Previously, before the install they could send as
many copies as needed. This issue has also popped up in on
other machine using Word(only one page prints when 2 or
more is selected).

Is this an issue that is just beginning? or is there a
hotfix past SP4 to correct this problem.

Can the PCL6 be the cause? going back to PCL 5 solve this?
any suggestions can help.
--------------------

Start with downloading the latest print drivers.
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It seems that SP4 for Windows 2000 has a compatiblity
issue with the PCL 6 drivers for HP printers.

I used the PCL 5 drivers to the printer and I was able to
make the multiple copies I requested from the software..

Issue resolved.
 
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