L
LRyan
I changed both cartridges (color and black) in my
printer. Now the printer will not work. I tried the self
test and a blank page comes out. I've tried the
troubleshoot section but no success. I tried printing
from word but again just a blank page. I have noticed
that when I click on the print icon that the picture of
my printer does not come up anymore for me to click on
for my selections of copies to print, etc. Just a quick
picture of some kind of line of green boxes appears for a
second, and the paper is feed through the printer but it
is blank. I made sure I removed the tape on the
cartridges when I installed them. I really don't want to
uninstall and reinstall if there is something simple I'm
failing to do.
printer. Now the printer will not work. I tried the self
test and a blank page comes out. I've tried the
troubleshoot section but no success. I tried printing
from word but again just a blank page. I have noticed
that when I click on the print icon that the picture of
my printer does not come up anymore for me to click on
for my selections of copies to print, etc. Just a quick
picture of some kind of line of green boxes appears for a
second, and the paper is feed through the printer but it
is blank. I made sure I removed the tape on the
cartridges when I installed them. I really don't want to
uninstall and reinstall if there is something simple I'm
failing to do.