Printer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Unable two install printer, it keeps saying spooleris turned off, and RPC
error. Can you help please
 
Hi;

I am sorry you are unable to install a printer.

Are there any printers installed now? If so, please let us know the make
and model of each printer, whether it is a network or local printer, the
source (printer maker's web site, CD that came with the printer, driver
provided with Windows). Also, please let us know the steps you followed
to install the printer and the driver together with any error messages.

Thanks.

Tom
MSMVP
Windows Shell/User
 
Thanks for the reply.
I've tryed two ways to insall the printer; i've installed the CD for a
Lexmark into the computer, click onto the install software button. Then it
say's setuphas determined that the spooler service is stopped, i click yes to
start spooler service, and it just returns me back to the My Computer window.
Then i've tryed switch ing on the printer inserting the hardware insallation
CD clicked on install software automatacly then click next. it reads copying
files, then cannot install this hardware. An error occurred during the
installation of this device. The RPC server is unavailable.
 
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