Printer won't print

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G

Guest

Howdy

One of the few things my wife's new laptop, with Vista, did right from the
beginning was print. All of a sudden it won't print. We use a wireless hook
up. I have rebooted the wireless router several times, rebooted the computer,
uninstalled and reinstalled the printer (HP 2510). Would appreciate any
suggestions.

Thank You

rlmslo
 
Install any programs or new drivers between the time it would print and now?
Got restore points to which to revert?

Lang
 
Lang Murphy said:
Install any programs or new drivers between the time it would print and now?
Got restore points to which to revert?

Lang


Thank you - after unistalling and reinstalling and then getting a new drive we were back in business!
Click to expand...
 
I'm having a similar problem with an HP PSC 2410. If we take a power hit or
the wireless router hiccups for any reason, Vista won't see the printer when
it comes back up. According to Vista, the printer is 'Offline', even when the
printer very obviously is not. The only solution I've found is to remove the
printer and reinstall it via the Add Printer wizard.

I've seen this problem on both my desktop and my wife's laptop, both running
Vista Home Premium. Both machines are fully patched, and we're using the
default driver included with Vista. I don't think the router is the problem
since the printer works fine after I remove and re-add it in Vista, plus I
can browse the internet while the printer is 'Offline' from both a wired and
wireless connection. That leaves the printer and Vista as the source of the
problem. We didn't have this problem under XP SP 2 (and believe me, we had
lots of power hits), so that leaves Vista.

Does Vista have any problems in detecting a potentially changed DHCP
address? I don't remember if the printer has a static IP in the router, I may
try that and see if the problem gets fixed. Also, how does Vista find or
refresh wireless devices? That may be the source of the problem; if Vista
can't dynamically update a previously found wireless device, that's pretty
bad.
 
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