Printer Will Only Print in Black

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Guest

I have an Empson Stylus C82 that will only print in black. I have checked the
printer profile, and it states that it is printing in color. I've checked the
ink cartridges, and all are full. When I print a test page however, all that
prints is the black text, no colors. PLEASE HELP! Thanks
 
Are these genuine Epson cartridges? Have you left the printer a while since
it printed in color, if so the head is probably clogged, a cleaning and
maintenance cycle may help clean up.
 
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