printer unable to print on command

  • Thread starter Thread starter colette
  • Start date Start date
C

colette

athe start my printer confgn shows up and duplicate the
printer how do I solve that problem because it is
creating a problem to print my document
 
colette said:
athe start my printer confgn shows up and duplicate the
printer how do I solve that problem because it is
creating a problem to print my document
Click to expand...

Colette

This is a known issue with some HP printer drivers. See the following MSKB
article for the fix.

The New Hardware Wizard May Detect the Printer Device After Every Restart of
the Computer:
http://support.microsoft.com/?kbid=298370

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
 
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