Printer problems

  • Thread starter Thread starter clark
  • Start date Start date
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clark

I just recently upgraded from WindowsME to WindowsXP,
everything went great until I accessed my document files
and found that I could not print. I have a Dell system
with a HP LaserJet5L printer. Any suggestions as to my
problem(s). All my attempts to date have failed. Note:
I can print a Test page (manually) but nothing else.
Assistance will be appreciated beyond words.
 
-----Original Message-----
I just recently upgraded from WindowsME to WindowsXP,
everything went great until I accessed my document files
and found that I could not print. I have a Dell system
with a HP LaserJet5L printer. Any suggestions as to my
problem(s). All my attempts to date have failed. Note:
I can print a Test page (manually) but nothing else.
Assistance will be appreciated beyond words.
.
Have you tried removing altogether and getting XP to
Click to expand...
detect it and re-install. Also get the latest drive from
the hp website.
 
Hi,
I also have a Dell and just upgraded from Win98 to XP and
have an HP Deskjet 940c and can't print either. It worked
fine before but now I can't get it to print a whole page.
I am wondering if XP is having problems with its printer
drivers and in the meantime we all suffer. Were you able
to fix your issue yet? I would love to hear about it if
you did.
Thanx.
 
Check the BIOS settings for the parallel port

http://support.microsoft.com/default.aspx?scid=kb;en-us;322961&Product=winxp
"Document Failed to Print" Error Message After You Upgrade to Windows XP


http://support.microsoft.com/default.aspx?scid=kb;en-us;315325&Product=winxp
You Cannot Print Documents After Upgrade to Windows XP



--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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