I have a HP DeskJet 895Cxi and a week ago the yellow stopped working so I just thought it was out of ink so got it refilled but now with the new ink cartridge it is still doing the same thing, not printing any yellow. I have cleaned the cartridge and the cartridge head in the printer but nothing. When I print a test page no yellow what so ever comes out.
I think there is a problem between the printer and the cartridge and I have just noticed that 1 of the gold connector heads on the cartridge holder in the printer has been forced inwards and can no longer touch the cartridge. Now I am not sure if this is stopping any yellow coming out or it is meant to be like that.
If that is the problem I don’t see any ways of easily fixing it and I do think a new printer may be in order. This one is old but any advice on how I can save it would be very helpful.
Thanks
I think there is a problem between the printer and the cartridge and I have just noticed that 1 of the gold connector heads on the cartridge holder in the printer has been forced inwards and can no longer touch the cartridge. Now I am not sure if this is stopping any yellow coming out or it is meant to be like that.
If that is the problem I don’t see any ways of easily fixing it and I do think a new printer may be in order. This one is old but any advice on how I can save it would be very helpful.
Thanks