Printer Problem

  • Thread starter Thread starter MSS
  • Start date Start date
M

MSS

I have Windows XP.
I have a problem with Microsoft Windows Word Processor .
My computer was fine for 2 years but crashed. Previously,
I never had this problem but now when starting from
scratch it is here.
When writing a letter, I have no problem printing it. The
header and letter come out fine. When I try an
envelope.....it prints as it should, I hear it and see it
going through the correct printing procedures////
HOWEVER >>> the envelope comes out without anything
showing////
NO PRINT ON IT ?????
It is not the printer as everything else prints correctly!
Thankyou for any help.
PLEASE e-mail reply.
Melanie
 
You could try a Repair Installation of Word..... since it prints from other
applications correctly, you may wish to ask the Word gurus in their
newsgroups

microsoft.public.word.general

Cari
www.coribright.com
 
MSS,

Have you tried printing the envelope, but feeding a
regular 8-1/2 x 11 piece of paper in? I'm thinking that
your printer may be printing the address info, just
printing it outside of the borders of your envelope.

If your envelope address prints on regular paper, but
prints outside of your envelope's borders, then the
problem most likely resides with your margins or paper
size selection in Page Setup.

Hope this helps.

Tracy
 
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