Printer Problem

  • Thread starter Thread starter Jack Bruss
  • Start date Start date
J

Jack Bruss

I just built a new computer for my Mom, an XP 2500 on a Shuttle AN35N mb,
and I can't get it to work with her older Epson 1180 printer. I've
downloaded XP drivers, and they installed ok, but anything I try to print is
very faint and very blurred. The odd thing is is I can get her printer to
work fine on my computer with XP and the same drivers, so I know the printer
is ok.

Is it likely that the parallel port on her new computer is screwed up
somehow, and that that could cause this kind of problem?

I'm thinking the next step is to take my printer, a Canon bjc-3000, over to
my Moms house and try it with her computer.

Any suggestions?

Thanks,

Jack
 
Jack Bruss said:
I just built a new computer for my Mom, an XP 2500 on a Shuttle AN35N mb,
and I can't get it to work with her older Epson 1180 printer. I've
downloaded XP drivers, and they installed ok, but anything I try to print is
very faint and very blurred. The odd thing is is I can get her printer to
work fine on my computer with XP and the same drivers, so I know the
printer
is ok.

Is it likely that the parallel port on her new computer is screwed up
somehow, and that that could cause this kind of problem?

I'm thinking the next step is to take my printer, a Canon bjc-3000, over to
my Moms house and try it with her computer.

Any suggestions?
Click to expand...
Not sure if it should make any difference, but you could check in device
manager as to what it says about your lpt port and then her lpt port on
her computer. Yours may something like LPT1 (ECP), whereas her's is
just LPT1. What this may signify is that her LPT port settings in the
BIOS are different to yours in your BIOS. Worth a try.
 
Jack Bruss said:
I just built a new computer for my Mom, an XP 2500 on a Shuttle AN35N mb,
and I can't get it to work with her older Epson 1180 printer. I've
downloaded XP drivers, and they installed ok, but anything I try to print is
very faint and very blurred. The odd thing is is I can get her printer to
work fine on my computer with XP and the same drivers, so I know the printer
is ok.

Is it likely that the parallel port on her new computer is screwed up
somehow, and that that could cause this kind of problem?

I'm thinking the next step is to take my printer, a Canon bjc-3000, over to
my Moms house and try it with her computer.

Any suggestions?

Thanks,

Jack
Click to expand...

OK, it's good that you have another computer that it works on. On the
computer where the printer works fine, enter the BIOS (hit del as the
computer is starting, probably) and check all settings related to your
parallel port. WRITE THEM DOWN. Now go to the new computer you just built
and check the same settings to make sure they match exactly. If they do
match, then your problem is likely in the drivers for your motherboard.
Download the latest drivers for your motherboard from the shuttle web site
and reinstall. Before you do that, you might want to set a restore point
(system restore) in windows XP, just in case the reinstall messes something
else up. -Dave
 
Anon said:
print

OK, it's good that you have another computer that it works on. On the
computer where the printer works fine, enter the BIOS (hit del as the
computer is starting, probably) and check all settings related to your
parallel port. WRITE THEM DOWN. Now go to the new computer you just built
and check the same settings to make sure they match exactly. If they do
match, then your problem is likely in the drivers for your motherboard.
Download the latest drivers for your motherboard from the shuttle web site
and reinstall. Before you do that, you might want to set a restore point
(system restore) in windows XP, just in case the reinstall messes something
else up. -Dave
Click to expand...

Ok, I've done that. My bios lists the parallel port as 378/IRQ7 and the
mode as ECP+EPP. I also wrote down all I could find in Device Manager re/
the parallel port. I'll check my Moms settings tomorrow. I'm downloading
chipset driver for the mb from Shuttle, and it's a 45 mb file. That is the
file you are referring to, correct - the chipset driver?

Thanks,

Jack
 
Ok, I've done that. My bios lists the parallel port as 378/IRQ7 and the
mode as ECP+EPP. I also wrote down all I could find in Device Manager re/
the parallel port. I'll check my Moms settings tomorrow. I'm downloading
chipset driver for the mb from Shuttle, and it's a 45 mb file. That is the
file you are referring to, correct - the chipset driver?

Thanks,

Jack
Click to expand...

Yes, because the parallel port is run off one of the chips in the "chipset"
of your mainboard. I sincerely hope it's not a bad mainboard. But check
the BIOS settings and reinstall the latest chipset drivers, first. Good
luck, -Dave
 
Well, I checked the bios settings and changed them to ECP+EPP, but it still
didn't work, so at that point I said the heck with it, and bought them a new
printer/scanner combo for just $80 at Best Buy. They kind of wanted a
scanner anyhow. I haven't set it up yet, but I know their USB ports work,
so I expect to have no problems.

Thanks for the input.
 
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