printer prob

  • Thread starter Thread starter keith
  • Start date Start date
K

keith

Hi I have a problem with my system. I cant print anything
at all no matter what program i am using. I click on
print and it tells me i ts sending the info to the
printer but nothing at all happens. Ive Tried using Ctrl-
P and that doesnt work either. Ive looked on my system
error log and it tells me that there is a Win32 error
code returned by print processor 3003(Oxbbb) can anyone
help please
(e-mail address removed)
 
Hi

Try to remove all the printer drivers from add or remove program
Go to control panel, click the printer & fax icon, delete the printer icon
Go to the printer manufacturer's website and download the latest XP compatible drivers and save it to a special folder (do not save it to desktop)
Start/run/ and type in MSCONFIG, click the startup tab and uncheck the boxes for the antiVirus applications, click Apply and OK then reboot
After reboot, check the box for windows warning messages to not to appear again
Now, make sure the antiVirus application is not running at the background
Open the specific folder and install the drivers

Note: read the Read Me file in this folder before installing the drivers. Strictly follow the installation instructions

Usually there are 3 methods to install the printer drivers depending on the brand and model
1. Connect and power on the printer before installing the drivers
2. Install the drivers before connecting and power on the printer
3. Connect the printer and then install the drivers, power on the printer when prompted

After the drivers is successfully installed, reboot the PC
After reboot, check the printer functions to ensure it is working normally
Run MSCONFIG again restore the default settings under the startup tab then reboot

Hope it helps

Pete


----- keith wrote: ----

Hi I have a problem with my system. I cant print anything
at all no matter what program i am using. I click on
print and it tells me i ts sending the info to the
printer but nothing at all happens. Ive Tried using Ctrl
P and that doesnt work either. Ive looked on my system
error log and it tells me that there is a Win32 error
code returned by print processor 3003(Oxbbb) can anyone
help please
(e-mail address removed)
 
Peter said:
Hi,

Try to remove all the printer drivers from add or remove program.
Go to control panel, click the printer & fax icon, delete the printer
icon.
Go to the printer manufacturer's website and download the latest XP
compatible drivers and save it to a special folder (do not save it to
desktop). Start/run/ and type in MSCONFIG, click the startup tab and
uncheck the boxes for the antiVirus applications, click Apply and OK
then reboot.
After reboot, check the box for windows warning messages to not to
appear again.
Now, make sure the antiVirus application is not running at the
background.
Open the specific folder and install the drivers.

Note: read the Read Me file in this folder before installing the
drivers. Strictly follow the installation instructions.

Usually there are 3 methods to install the printer drivers depending
on the brand and model:
1. Connect and power on the printer before installing the drivers.
2. Install the drivers before connecting and power on the printer.
3. Connect the printer and then install the drivers, power on the
printer when prompted.

After the drivers is successfully installed, reboot the PC.
After reboot, check the printer functions to ensure it is working
normally.
Run MSCONFIG again restore the default settings under the startup tab
then reboot.

Hope it helps.

Peter
Click to expand...

You're almost correct, Peter, but you've missed a step - the most crucial
one as it means that the old driver will just be reinstalled.

The correct procedure is below:-

How to correctly remove and reinstall a printer driver
http://www.coribright.com/Windows/Article One.htm

DO NOT OMIT STEP FOUR OR YOU WILL REINSTALL THE CORRUPT DRIVER

For further information on cleaning up corrupt drivers see
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
 
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