Printer ports vanish

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I have an issue where printer ports vanish from Windows 2000 after the
server has been running for a few hours, printing still functions as required
but to be able to edit or add a new port I have to re-boot the server.
Re-starting the spooler server service alone does not resolve the issue. Can
anyone help with what we can look at for this issue.....

I have does a search of the web to find similar issues, and the following
seems to match the symptoms, but no working fix is posted..

http://www.pcreview.co.uk/forums/thread-1568993.php

“By this, I mean that when you click on PROPERTIES on a printer and go to
the PORTS tab, there is nothing there. Likewise, if you try to add a new
printer, no ports appear (even the LPT ports). I know they are there because
users can still
print to the existing printers. Even when I try to add a new port, it will
not show up in the list.â€


A little supporting info if it helps…..
The system is Windows 2000 Standard Server / SP4
HP ML530 hardware single CPU, 2.5GB RAM
 
What Port monitors are installed?

HKLM\System\CurrentControlSet\Control\Print\Monitor

What is the Local Port driver value?
 
Hi,

we have similiar problems caused by pc remote software "netsupport manager".
Check if you have installed remote software and uninstall it for test
purpose.

Dieter
 
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