Make sure the printer is plugged in, turned on and connect. Go to Start,
Printers, double-click on the printer, Printer then make sure "Use printer
offline" is unchecked.
If this does not help please let us know what model printer you have and how
it is connected.
Yes, printer is plugged in, on and connected. I unchecked use printer online
but no luck. I am running a MS vista system using a HP Deskjet F380 all in
one printer.
Thanks for looking further!