Printer Network Configuration Help?

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root

A user has a personal laptop running XP home that isn't often used at his
office. The office has an NT4 domain server with an HP5000 on JetDirect
administered from that server. The user doesn't do domain logons at home
nor at the office. At the office he wants to print to the HP5000
occasionally. I did an Add-Printer. I told it to look on the network and
gave it \\server\hp5000 which worked fine. I was required to give it a
valid username-password which it took and worked fine. The install finished
and a Print-Test-Page worked fine.

After a restart the printer shows as disabled. One can not right click and
do properties. That added printer is entirely inaccessible and not fixable
apparently(save complete removal and reinstall). So why does XP allow the
install when it's goona be killed after a restart? Is there anyway to fix
it? How is the overall issue best approached in the first place if what I
tried isn't it?
 
root said:
A user has a personal laptop running XP home that isn't often used at his
office. The office has an NT4 domain server with an HP5000 on JetDirect
administered from that server. The user doesn't do domain logons at home
nor at the office. At the office he wants to print to the HP5000
occasionally. I did an Add-Printer. I told it to look on the network and
gave it \\server\hp5000 which worked fine. I was required to give it a
valid username-password which it took and worked fine. The install finished
and a Print-Test-Page worked fine.

After a restart the printer shows as disabled. One can not right click and
do properties. That added printer is entirely inaccessible and not fixable
apparently(save complete removal and reinstall). So why does XP allow the
install when it's goona be killed after a restart? Is there anyway to fix
it? How is the overall issue best approached in the first place if what I
tried isn't it?
Click to expand...

In follow-up, after the restart under the Icon for the HP5000 in Printers &
Faxes it says "Access denied, unable to conn...". When one right clicks on
the HP5000 icon and selects Properties then one gets a dialog box titled
"Printer Properties" saying "Printer properties cannot be displayed.
Operation could not be completed." At this point it appears one is stuck.
It should have remembered the username-password or it should ask for it to
be entered again. Anyone? Printer removal and reinstall each time one uses
it seems unacceptable.
 
root said:
In follow-up, after the restart under the Icon for the HP5000 in Printers &
Faxes it says "Access denied, unable to conn...". When one right clicks on
the HP5000 icon and selects Properties then one gets a dialog box titled
"Printer Properties" saying "Printer properties cannot be displayed.
Operation could not be completed." At this point it appears one is stuck.
It should have remembered the username-password or it should ask for it to
be entered again. Anyone? Printer removal and reinstall each time one uses
it seems unacceptable.
Click to expand...

Having read "Microsoft Knowledge Base Article - 307053" and "Microsoft
Knowledge Base Article - 312055 " I note that the "Remember password" WAS
checked during username-password entry on initial install.
 
Because the printer at the office is a domain printer, the user will have to sign on before he can print to this printer. As far as I know there is no way around it
 
Create a connection to the IPC$ share on the computer owning the printer
(the NT 4 Domain server in thsi case) using the command:

net use \\NT4ComputerName\IPC$ password /user:NT4DomainName\NT4DomainUser
/persistent:yes

This will cause the computer to authenticate with the NT 4 Domain when the
user logs on and the printer connection should then be OK.

Of course, if the NT$DomainUser's password is changed, you will need to
re-issue this command.
 
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