Printer listing shows no printers installed

[Andrew]

When i try to add a printer in windows 2000 i get an empty
list and the printers i have previously installed
(including the fax driver) are not listed. There is a
knowledge base article (Microsoft Knowledge Base Article -
271248) and i have followed the instructions in it but
still it does not work. Can anyone help??

Thank you

Andrew Reynolds

 

[Alan Morris\(MSFT\)]

The spooler is not running or a dependency service (RPC Service) did not
start. There several reasons, usually failing print drivers. If you get an
error when you click the Wizard follow the link that best fits.


http://support.microsoft.com/default.aspx?scid=kb;en-us;153355
Error Message: "Print Processor Is Unknown
http://support.microsoft.com/default.aspx?scid=kb;en-us;314876
Operation Could Not Be Completed Error Message When You Use the Add Printer
Wizard
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
"Spooler Subsystem Application Needs to Close" and "Operation Could Not Be
Completed" Error Messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;312052
Error Message: Spoolsv.exe Has Generated Errors and Will Be Closed by
Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;811348
Error Message When You Try to Add a New Printer

http://www.spartacom.com/ask.nsf/87...51f4b58c70366ab407256dd7006bca9f?OpenDocument
Cannot Add Printers and printers disappear or do not show up after
installing any windows updates to an existing LANtastic 8.01 Windows 2000 or
Windows XP machine.


--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Chemhead]

I had a very similar problem. I solved it by uninstalling
a few programs (I uninstalled them at the same time so I
don't know for sure which was the culprit but I assume it
was the firewall) Mcaffe Firewall, Kaaza Lite, and Ad-
Aware.