Printer keeps printing in one color

  • Thread starter Thread starter Guest
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G

Guest

My color printer prints black text when supposed to but when I try to print
hihglighted words and such in a different color it prints any and all colors
in shades of green only. I have checked the cartridges - they are all
installed correctly and full of ink. I've printed test pages and they come
out fine. I don't know what to do. Does anyone know what's wrong?
 
whollis said:
My color printer prints black text when supposed to but when I try to print
hihglighted words and such in a different color it prints any and all colors
in shades of green only. I have checked the cartridges - they are all
installed correctly and full of ink. I've printed test pages and they come
out fine. I don't know what to do. Does anyone know what's wrong?
Click to expand...

Since you forgot to tell us what make/model printer you have, no one can
check on the mftr.'s website for you. So that's what you need to do - go
to the printer mftr.'s website and make sure you are using the latest
Vista drivers for your printer. If you are, then contact the printer
mftr.'s tech support for help.


Malke
 
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