Printer installation

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I can not install any printer with vista, It comes back and says it can not
find the driver, when it is on the cd.
 
Franknhfl,

I have no idea what printer you have, so the following is a shot in the dark:

Perhaps you have a USB device driver recognition issue that can be resolved
by deleting the INFCACHE.1 file. It can get corrupted with bad data and
cause issues like you MAY have. The file is located at: C:\Windows\inf.
There, scroll down to the INFCACHE.1 file and right click it and select
delete. To do this, you will likely have to give yourself permission to
delete it, because of Windows built-in security. Just right click the file,
select Properties and then click on the security tab. Let us know whether
this procedure does anything. Sometimes it does and sometimes it doesn't. It
does no harm to delete that file, even when it has nothing to do with the
problem. Post back on results.
 
I tried your fix and did not help. I am trying to install a z515 Lexmark, a
simple printer. I got the driver from Lexmark. It sees the printer when i
START THE computer but during the install it can not find it. Says plug it
into USB which it is pluged in.
 
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