Printer failure

  • Thread starter Thread starter Rod Gemmill
  • Start date Start date
R

Rod Gemmill

After downlaoding xp sp1a I have lost the use of my
printer. It is a HP DeskJet 932C. I have tried everything
that I can think of to get it up and running again but to
no avail.

Should I delet sp1a or any portion of it.

Any help would be appreaciated.

Thanks

Rod

Now wonder Gates is rich. He tells you you need a critial
update and then wants to charge you for help after it
screws up you system.
 
Have encountered the same problem. There was a bug in XP
Pro SP1 and apparently SP1a wherein once applied they
manage to shut down your USB ports. Haven't found the
answer will share solution If I do.
Richard
 
By the way if you delete service pack 1 or 1a your usb
ports will magically start working again.
 
Ref Knowledge Base Article 810090. There is a hotfix that
is available from Microsoft. Not sure if it will work
haven't tried it myself.
Richard Lemon
 
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