printer driver

[rgoff]

My computer was running very slow, so I contacted HP and
received steps to remove programs I was not using or
didn't need. I followed the steps but I removed the
printer driver program by mistake. Now my computer will
not connect to the internet or to the printer. Can you
help? I don't know if I have a virus or worm, or if this
is part of my problem.

 

[Cari MS-MVP]

Ensure you have completely removed all traces of the previous driver by
following the instructions at
http://www.coribright.com/windows/Article One.htm

Then download a new set of drivers from the HP website and install the
software BEFORE connecting the printer to the PC

Cari
www.coribright.com