printer doesn't work from second account

  • Thread starter Thread starter Brenda
  • Start date Start date
B

Brenda

I've installed my printer driver from the administrator
account (and un-installed and re-installed) but cannot get
it to allow the guest account to print even though the
printer is listed and when I attempt to install the driver
while on the guest account, it says the printer has
already been sucessfully installed. I've used XP before
and never had this problem, usually when I install
something it installs on all accounts.
 
Hi Brenda,

You need give the guest account permissions to the C:\Windows\system32\spool
folder. That account does not have it by default. For a WinXP Home system,
you will need to restart in Safe mode and logon as administrator for this.
For WinXP Pro, you may need to disable simple file sharing.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Back
Top