printer document delete failed

  • Thread starter Thread starter msn news
  • Start date Start date
M

msn news

somehow a user's document is stuck in delete mode and in error, just don't
seem to be able to delete the doucment entirely no matter what including
trying from local
administrator

whant can be done so people can print
 
Stop the Spooler Service then delete the files in the
systemroot\system32\spool\PRINTERS folder and then restart the Spooler
service.

John
 
thanks

so the key was stopping the spooler service to allow me access to
%systemroot%\system32\spool\PRINTERS

I tried earlier w/o stopping the service and of course I got stymied.

Thanks again
 
You're welcome. If this printer problem is something that happens often
you can create a simple batch file to automate the deletion process.

John
 
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