Printed Jobs are marked printed but are not deleted

  • Thread starter Thread starter Rainer F. Kubbutat
  • Start date Start date
R

Rainer F. Kubbutat

Printed Jobs are marked printed but are not deleted
automatically form the spooler, althoug all settings
(Rights + Buttons in Extras of printer) are correct.
Jobs can be deleted manually easily.
If user doesn´t do this, jobs are printed again after
system restart !!!!!!!!!!!!!!!!!!!!
Urgent help is needed !!!!!!!!!
 
We're having this same issue with print queues on a
Windows 2K server, but not all printers. Looking for a
fix - I'm getting tired of babysitting the queues to
clear jobs. Thanks.
 
If these are HP Lasers using drivers from HP. Disable bidirectional on the
Port tab of the printers. Check and see if new drivers are up on HP's site.
The developer contact for HP here said the fix for this was supported to be
available in January.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

We're having this same issue with print queues on a
Windows 2K server, but not all printers. Looking for a
fix - I'm getting tired of babysitting the queues to
clear jobs. Thanks.
 
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