print status cannot be seen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
After XP was installed on my computer I can't see the print status on any of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
 
It's the queue view, no errors are seen just can't see any of the jobs that
are printing.

Thanks
Adlib

Alan Morris(MSFT) said:
Is this in the queue view or on remote printers folder? Any errors?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Adlib said:
Hi,
After XP was installed on my computer I can't see the print status on any of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
Click to expand...
Click to expand...
 
enable the sharing ports of the Windows firewall. XP SP2 has a checkbox in
the port exceptions list.

XP SP1
http://www.microsoft.com/security/protect/ports.asp
How to Open Ports in the Windows XP Internet Connection Firewall

If you are using some other firewall enabled the ports for sharing as in XP
SP1.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Adlib said:
It's the queue view, no errors are seen just can't see any of the jobs that
are printing.

Thanks
Adlib

Alan Morris(MSFT) said:
Is this in the queue view or on remote printers folder? Any errors?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Adlib said:
Hi,
After XP was installed on my computer I can't see the print status on
Click to expand...
any
of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
Click to expand...
Click to expand...
Click to expand...
 
Hey I think I got sort of the same problem going on. Everything was fine
until I installed the required microsoft update microsoft.netframe workl1.1
service pack 1. Now I can not print nor fax. Help please.


Alan Morris(MSFT) said:
enable the sharing ports of the Windows firewall. XP SP2 has a checkbox in
the port exceptions list.

XP SP1
http://www.microsoft.com/security/protect/ports.asp
How to Open Ports in the Windows XP Internet Connection Firewall

If you are using some other firewall enabled the ports for sharing as in XP
SP1.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Adlib said:
It's the queue view, no errors are seen just can't see any of the jobs that
are printing.

Thanks
Adlib

Alan Morris(MSFT) said:
Is this in the queue view or on remote printers folder? Any errors?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,
After XP was installed on my computer I can't see the print status on any
of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
Click to expand...
Click to expand...
Click to expand...
 
verify that the spooler has started in Services

or type in a cmd window

net start spooler

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Terri said:
Hey I think I got sort of the same problem going on. Everything was fine
until I installed the required microsoft update microsoft.netframe workl1.1
service pack 1. Now I can not print nor fax. Help please.


Alan Morris(MSFT) said:
enable the sharing ports of the Windows firewall. XP SP2 has a checkbox in
the port exceptions list.

XP SP1
http://www.microsoft.com/security/protect/ports.asp
How to Open Ports in the Windows XP Internet Connection Firewall

If you are using some other firewall enabled the ports for sharing as in XP
SP1.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Adlib said:
It's the queue view, no errors are seen just can't see any of the jobs that
are printing.

Thanks
Adlib

:

Is this in the queue view or on remote printers folder? Any errors?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,
After XP was installed on my computer I can't see the print status
Click to expand...
on
any
of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
Click to expand...
Click to expand...
Click to expand...
 
For XP SP1 should ports be enabled for each of the printers that are used.
Thanks.
Alan Morris(MSFT) said:
enable the sharing ports of the Windows firewall. XP SP2 has a checkbox in
the port exceptions list.

XP SP1
http://www.microsoft.com/security/protect/ports.asp
How to Open Ports in the Windows XP Internet Connection Firewall

If you are using some other firewall enabled the ports for sharing as in XP
SP1.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

It's the queue view, no errors are seen just can't see any of the jobs
that
are printing.

Thanks
Adlib

:

Is this in the queue view or on remote printers folder? Any errors?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Hi,
After XP was installed on my computer I can't see the print status on
any
of
the printers on the network including hp8550n and hp9000.
Can anyone help with any suggestions.
Thanks,
Adlib
Click to expand...
Click to expand...
Click to expand...
 
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