Print Problem With Picture It!

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Guest

I have Windows XP, with a 2001 version of Picture It (v5.0.1.3410)
and use a HP 7850 printer. I have been unable to print any projects to the
printer. When I press the PRINT command, I receive the MS message "the
program has encountered a problem and needs to close" All of my other
programs are printing correctly, so I doubt that the issue lies with the
printer. Can anyone lend a suggestion?
 
jawone48 said:
I have Windows XP, with a 2001 version of Picture It (v5.0.1.3410)
and use a HP 7850 printer. I have been unable to print any projects
to the printer. When I press the PRINT command, I receive the MS
message "the program has encountered a problem and needs to close"
All of my other programs are printing correctly, so I doubt that the
issue lies with the printer. Can anyone lend a suggestion?
Click to expand...
==================================
More than likely, your printer driver is outdated
or corrupted. It may be worth a try to download
and install the most recent driver.

Here's a link to the HP site:

HP Photosmart 7850 Printer
http://tinyurl.com/2s4rne

Also...have a look at the following article:

(313250) PIP/Works: How to Troubleshoot
Printing Issues
http://support.microsoft.com/?kbid=313250
(applies to versions 7.0, 9, 10, 2006 as well)

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
John --- Thank you for your response. I went to the HP link you provided and
ran a check for printer drivers. It stated that my drivers are all up to
date. The link to the article, while informative, seems to cover print issues
that are not accompanied by MS error messages, which is not my scenario. I
do appreciate your efforts.
 
prova
John Inzer said:
==================================
More than likely, your printer driver is outdated
or corrupted. It may be worth a try to download
and install the most recent driver.

Here's a link to the HP site:

HP Photosmart 7850 Printer
http://tinyurl.com/2s4rne

Also...have a look at the following article:

(313250) PIP/Works: How to Troubleshoot
Printing Issues
http://support.microsoft.com/?kbid=313250
(applies to versions 7.0, 9, 10, 2006 as well)

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
Click to expand...
 
prova
John Inzer said:
==================================
More than likely, your printer driver is outdated
or corrupted. It may be worth a try to download
and install the most recent driver.

Here's a link to the HP site:

HP Photosmart 7850 Printer
http://tinyurl.com/2s4rne

Also...have a look at the following article:

(313250) PIP/Works: How to Troubleshoot
Printing Issues
http://support.microsoft.com/?kbid=313250
(applies to versions 7.0, 9, 10, 2006 as well)

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
Click to expand...
 
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