Print Jobs Stay in the the Print Queue.

  • Thread starter Thread starter Rick Shover
  • Start date Start date
R

Rick Shover

We have 2 hplj1200 printers. One connected via a print
server and the other connected to LPT1. When we print
anything to either of these printers, email, test page,
output from the applications that run on the computers
that are connected to the printer, it remains in the print
queue. Each time we restart the computer the printer
starts printing everything that has ever been sent to the
printer from that computer. We are now printing about 60
pages a day each morning when we start up these
computers. I have tried to delete the info from the Print
Spooler icon on the systray, but that does not seem to get
rid of it all. Any responses on this would be great.

Thanks -

Rick
 
Remove the port monitors by follow the following
procedure.

1. Start Registry Editor (Regedt32.exe).

2. Locate the Local Port value under the following key in
the registry:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro
l\Print\Monitors\Local
Port

3. Double-click the Driver subkey, and then edit the
value. Change the
string value to "Localspl.dll" (without the quotation
marks), and then
click OK.

4. Check the following registry key for third-party
monitors. Remove any non-default monitors:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro
l\Print\Monitors

The default port monitors are:





AppleTalk Printing Devices (When Services
for Macintosh is installed)

BJ Language Monitor

Local Port

PJL Language Monitor

Standard TCP/IP Port

USB Monitor

Windows NT Fax Monitor


** LPR Port
NOTE: Do not remove LPR Port Monitor
unless advised by a Microsoft Support Professional.

Rename all the non-Microsoft portmonitors to *.old
i.e. hpdcmon.dll to hpdcmon.old
hppamon0.dll to hppamon0.old
hppadt40.dll to hppadt40.old
HPBMMON.DLL to HPBMMON.old
Etc etc



5. Check the following registry key for third-party print
providers. Remove any non-default print providers:

KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
\Print\Providers

The default print providers are:





Internet Print Provider

LanMan Print Services


6. Quit Registry Editor.



After you edit the registry, restart the print spooler.
To do so, start Microsoft Management Console (MMC) and
add the Computer Management or the Services snap-in.
Right-click Print Spooler Service, and then click Start.

This procedure is also described in the following
knowledge base article:
260142 How to Troubleshoot Windows 2000 Printing
Problems
http://support.microsoft.com/?id=260142

Cheers,
Marco
 
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