Print errors in event log.

[teejayem]

This is only causing a user intermittent problems with Outlook.
Sometimes it doesn't allow him to print, Outlook will hang when
opening the application and display an error about not being able to
find a printer.

I have checked the event log and have found the following entries:-

"Printer Construction2 failed to initialize because a suitable HP
LaserJet 4200 PCL 6 driver could not be found."

"Printer COM4 failed to initialize because a suitable HP LaserJet 4350
PCL 6 driver could not be found."

----------------

Every day his event log shows about 10-15 of the errors shown above.
I logged on his machine deleted all the printers and deleted all
printer drivers. I then re-installed only the two printers he needed,
yet he is still receiving enties in the event log regarding printers
that as far as i know aren't even installed on his laptop.

Does anybody have any ideas?

 

[Cari \(MS-MVP\)]

In the Control Panel, go into Printers & Faxes, then from the Toolbar,
select File, Server Properties. Look in the Drivers tab. Delete them from
there if they are still there.

 

[teejayem]

In the Control Panel, go into Printers & Faxes, then from the Toolbar,
select File, Server Properties. Look in the Drivers tab. Delete them from
there if they are still there.

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaginghttp://www.coribright.com/windows










- Show quoted text -

I have removed all drivers from the machine other than the two drivers
that are needed. The drivers showing in the event log are not drivers
installed on the machine.

 

[Alan Morris [MSFT]]

Since the drivers are not installed, the errors occur during spooler
initialization. Unless the spooler is failing and restating, I would only
expect to see these errors after a spooler restart or reboot.

Search the registry for the printer names or install the drivers so they can
be initialized then delete them.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[teejayem]

Since the drivers are not installed, the errors occur during spooler
initialization. Unless the spooler is failing and restating, I would only
expect to see these errors after a spooler restart or reboot.

Search the registry for the printer names or install the drivers so they can
be initialized then delete them.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I have removed all drivers from the machine other than the two drivers
that are needed. The drivers showing in the event log are not drivers
installed on the machine.- Hide quoted text -

- Show quoted text -

These printers are showing in the registry in HKEY_Users, Printers,
DevModes2 that aren't actually installed. Do you think it is OK to
delete these entries?

 

[Alan Morris [MSFT]]

Yes if you do not use these queues.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Since the drivers are not installed, the errors occur during spooler
initialization. Unless the spooler is failing and restating, I would
only
expect to see these errors after a spooler restart or reboot.

Search the registry for the printer names or install the drivers so they
can
be initialized then delete them.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base
here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

In the Control Panel, go into Printers & Faxes, then from the Toolbar,
select File, Server Properties. Look in the Drivers tab. Delete them
from
there if they are still there.

This is only causing a user intermittent problems with Outlook.
Sometimes it doesn't allow him to print, Outlook will hang when
opening the application and display an error about not being able to
find a printer.

I have checked the event log and have found the following entries:-

"Printer Construction2 failed to initialize because a suitable HP
LaserJet 4200 PCL 6 driver could not be found."

"Printer COM4 failed to initialize because a suitable HP LaserJet
4350
PCL 6 driver could not be found."

Every day his event log shows about 10-15 of the errors shown above.
I logged on his machine deleted all the printers and deleted all
printer drivers. I then re-installed only the two printers he
needed,
yet he is still receiving enties in the event log regarding printers
that as far as i know aren't even installed on his laptop.

Does anybody have any ideas?- Hide quoted text -

- Show quoted text -

I have removed all drivers from the machine other than the two drivers
that are needed. The drivers showing in the event log are not drivers
installed on the machine.- Hide quoted text -

- Show quoted text -

These printers are showing in the registry in HKEY_Users, Printers,
DevModes2 that aren't actually installed. Do you think it is OK to
delete these entries?

 

[teejayem]

Yes if you do not use these queues.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Since the drivers are not installed, the errors occur during spooler
initialization. Unless the spooler is failing and restating, I would
only
expect to see these errors after a spooler restart or reboot.
Search the registry for the printer names or install the drivers so they
can
be initialized then delete them.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base
here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.

In the Control Panel, go into Printers & Faxes, then from the Toolbar,
select File, Server Properties. Look in the Drivers tab. Delete them
from
there if they are still there.
--
Cari (MS-MVP)
Windows Technologies - Printing &
Imaginghttp://www.coribright.com/windows

This is only causing a user intermittent problems with Outlook.
Sometimes it doesn't allow him to print, Outlook will hang when
opening the application and display an error about not being able to
find a printer.
I have checked the event log and have found the following entries:-
"Printer Construction2 failed to initialize because a suitable HP
LaserJet 4200 PCL 6 driver could not be found."
"Printer COM4 failed to initialize because a suitable HP LaserJet
4350
PCL 6 driver could not be found."
----------------
Every day his event log shows about 10-15 of the errors shown above.
I logged on his machine deleted all the printers and deleted all
printer drivers. I then re-installed only the two printers he
needed,
yet he is still receiving enties in the event log regarding printers
that as far as i know aren't even installed on his laptop.
Does anybody have any ideas?- Hide quoted text -
- Show quoted text -
I have removed all drivers from the machine other than the two drivers
that are needed. The drivers showing in the event log are not drivers
installed on the machine.- Hide quoted text -
- Show quoted text -

These printers are showing in the registry in HKEY_Users, Printers,
DevModes2 that aren't actually installed. Do you think it is OK to
delete these entries?- Hide quoted text -

- Show quoted text -

Brilliant mate, think you might have cracked this one for me. I'll
let you know if the problem continues.

thanks.