Print Error - Event ID 45 and 61. Only administrators can print.

  • Thread starter Thread starter DanF
  • Start date Start date
D

DanF

Hi,

We have recently installed printers onto our Windows Server 2003
machine. They worked fine on the in-place-upgrade machine, however
since moving to the new Windows Server 2003 machine only
administrators can print without error, which is very strange. Leads
me to think that it is a permission issue.

The errors in Event Viewer are:

Event ID 45 Source print:
Document failed to print to a GDI/Driver error in rendering this is
then followed immediately by:

Event ID 61 Source Print:
the document XX owned by XX failed to print on printer XX. Win32
error code returned by the print processor: 3003. A StartDocPrinter
call was not issued.

Printers are HP Laserjet 4050, 4100 and 4200's. The same error
happens with all the printers. I have tried PCL5e and PCL6 drivers.

Any thoughts as I am stuck? an hour of googling came up with nothing
of mcuh use and I have tried everything at:
http://www.eventid.net/display.asp?eventid=61&eventno=47&source=Print&phase=1

Thanks folks,

Dan.
 
Hi,

We have recently installed printers onto our Windows Server 2003
machine. They worked fine on the in-place-upgrade machine, however
since moving to the new Windows Server 2003 machine only
administrators can print without error, which is very strange. Leads
me to think that it is a permission issue.

The errors in Event Viewer are:

Event ID 45 Source print:
Document failed to print to a GDI/Driver error in rendering this is
then followed immediately by:

Event ID 61 Source Print:
the document XX owned by XX failed to print on printer XX. Win32
error code returned by the print processor: 3003. A StartDocPrinter
call was not issued.

Printers are HP Laserjet 4050, 4100 and 4200's. The same error
happens with all the printers. I have tried PCL5e and PCL6 drivers.

Any thoughts as I am stuck? an hour of googling came up with nothing
of mcuh use and I have tried everything at:
http://www.eventid.net/display.asp?eventid=61&eventno=47&source=Print&phase=1

Thanks folks,

Dan.
Click to expand...

Looks like the above is a HP Port monitor problem as I have installed
some Minolta Network printers and they all work fine.

Anyone know where I can find an old version of the HP Install network
Printer Wizard? or any other suggestions?
 
SOLUTION
Looks like the above is a HP Port monitor problem as I have installed
some Minolta Network printers and they all work fine.

Anyone know where I can find an old version of the HP Install network
Printer Wizard? or any other suggestions?
Click to expand...

Turns out it is the HP jet Direct Ports. By printing to a Standard
TCP/IP port (RAW Port 9100) and using the usual HP Printer driver the
problem completely disappeared.
 
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