Presentatin looks different on different pc's but same application

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Guest

Hi All,

Wondering if you can help me.

I have a presentation which is fine on my pc but when I send to a colleague
it fires up (not even in slide show mode, but edit mode) and for some reason
the master slide has changed. In this instance a large picture has been
removed from the background. I've turned all the virus protection off on
their pc, as I noticed the document was scanned while opening, thinking this
may have removed it, but no. Still removed the picture.

They're running the lastest version (I think) of Powerpoint 2003 - we only
bought it 1 month ago. I've checked for patches incase it was bug in the
latest version of code - but alas, nothing. I've re-installed their
application but it continues.

Driving me crazy - our world is based on visual presentations and we cannot
work effectively while it continues to act this was. Please help.

Thanks in advance

Bruce
 
Make sure you have all service packs installed. SP-1 usually resolves the
issues with missing images in PPT 2003. We're up to SP2 now, and that will
also take care of it.

To see what version you have, go to Help | About. You should see SP1 or SP2
at the end of where it says PPT 2003. If you don't see those, then you need
to go to Help | Check for Updates and install the latest service pack for
Office 2003.

I know you said you checked for patches, but I want to make sure we're on
the same page here and service packs are installed.
 
Hi Echo S, I've had a look at it doesn't look like any service packs have
been applied (only just bought the software so I assumed it was uo to date).
Perhaps I was looking at XP service pack info. I've had a look at updates and
followed the website link but can inly find SP1 update provided back in 2004,
but nothing since. should I apply this?

BTW - thanks for your help.

Cheers

Lardinio
--
I know nothing. Be kind to me.


Echo S said:
Make sure you have all service packs installed. SP-1 usually resolves the
issues with missing images in PPT 2003. We're up to SP2 now, and that will
also take care of it.

To see what version you have, go to Help | About. You should see SP1 or SP2
at the end of where it says PPT 2003. If you don't see those, then you need
to go to Help | Check for Updates and install the latest service pack for
Office 2003.

I know you said you checked for patches, but I want to make sure we're on
the same page here and service packs are installed.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Lardinio said:
Hi All,

Wondering if you can help me.

I have a presentation which is fine on my pc but when I send to a
colleague
it fires up (not even in slide show mode, but edit mode) and for some
reason
the master slide has changed. In this instance a large picture has been
removed from the background. I've turned all the virus protection off on
their pc, as I noticed the document was scanned while opening, thinking
this
may have removed it, but no. Still removed the picture.

They're running the lastest version (I think) of Powerpoint 2003 - we only
bought it 1 month ago. I've checked for patches incase it was bug in the
latest version of code - but alas, nothing. I've re-installed their
application but it continues.

Driving me crazy - our world is based on visual presentations and we
cannot
work effectively while it continues to act this was. Please help.

Thanks in advance

Bruce
Click to expand...
Click to expand...
 
Software usually sits on the shelf awhile -- by the time it gets through
manufacturing and is actually shipped and purchased, there can be quite a
number of service packs and patches for it.

Anyway, if you open PowerPoint and go to Help | About, what does it say? For
example, here it reads MS Office PowerPoint 2003 (11.6564.6568) SP2 That
SP2 at the end means I've applied SP2 for Office 2003.

Before we tell you exactly what to install, I figure we should make sure
exactly what you're running. :-)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Lardinio said:
Hi Echo S, I've had a look at it doesn't look like any service packs have
been applied (only just bought the software so I assumed it was uo to
date).
Perhaps I was looking at XP service pack info. I've had a look at updates
and
followed the website link but can inly find SP1 update provided back in
2004,
but nothing since. should I apply this?

BTW - thanks for your help.

Cheers

Lardinio
--
I know nothing. Be kind to me.


Echo S said:
Make sure you have all service packs installed. SP-1 usually resolves the
issues with missing images in PPT 2003. We're up to SP2 now, and that
will
also take care of it.

To see what version you have, go to Help | About. You should see SP1 or
SP2
at the end of where it says PPT 2003. If you don't see those, then you
need
to go to Help | Check for Updates and install the latest service pack for
Office 2003.

I know you said you checked for patches, but I want to make sure we're on
the same page here and service packs are installed.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Lardinio said:
Hi All,

Wondering if you can help me.

I have a presentation which is fine on my pc but when I send to a
colleague
it fires up (not even in slide show mode, but edit mode) and for some
reason
the master slide has changed. In this instance a large picture has
been
removed from the background. I've turned all the virus protection off
on
their pc, as I noticed the document was scanned while opening, thinking
this
may have removed it, but no. Still removed the picture.

They're running the lastest version (I think) of Powerpoint 2003 - we
only
bought it 1 month ago. I've checked for patches incase it was bug in
the
latest version of code - but alas, nothing. I've re-installed their
application but it continues.

Driving me crazy - our world is based on visual presentations and we
cannot
work effectively while it continues to act this was. Please help.

Thanks in advance

Bruce
Click to expand...
Click to expand...
Click to expand...
 
Great -- glad to hear you got things going!

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Lardinio said:
Echo S - I did exactly as you said and downloaded Office SP2 and installed
it. It now works. You're a star, and have been very helpful. Thank you.
--
I know nothing. Be kind to me.


Echo S said:
Software usually sits on the shelf awhile -- by the time it gets through
manufacturing and is actually shipped and purchased, there can be quite a
number of service packs and patches for it.

Anyway, if you open PowerPoint and go to Help | About, what does it say?
For
example, here it reads MS Office PowerPoint 2003 (11.6564.6568) SP2 That
SP2 at the end means I've applied SP2 for Office 2003.

Before we tell you exactly what to install, I figure we should make sure
exactly what you're running. :-)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Lardinio said:
Hi Echo S, I've had a look at it doesn't look like any service packs
have
been applied (only just bought the software so I assumed it was uo to
date).
Perhaps I was looking at XP service pack info. I've had a look at
updates
and
followed the website link but can inly find SP1 update provided back in
2004,
but nothing since. should I apply this?

BTW - thanks for your help.

Cheers

Lardinio
--
I know nothing. Be kind to me.


:

Make sure you have all service packs installed. SP-1 usually resolves
the
issues with missing images in PPT 2003. We're up to SP2 now, and that
will
also take care of it.

To see what version you have, go to Help | About. You should see SP1
or
SP2
at the end of where it says PPT 2003. If you don't see those, then you
need
to go to Help | Check for Updates and install the latest service pack
for
Office 2003.

I know you said you checked for patches, but I want to make sure we're
on
the same page here and service packs are installed.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hi All,

Wondering if you can help me.

I have a presentation which is fine on my pc but when I send to a
colleague
it fires up (not even in slide show mode, but edit mode) and for
some
reason
the master slide has changed. In this instance a large picture has
been
removed from the background. I've turned all the virus protection
off
on
their pc, as I noticed the document was scanned while opening,
thinking
this
may have removed it, but no. Still removed the picture.

They're running the lastest version (I think) of Powerpoint 2003 -
we
only
bought it 1 month ago. I've checked for patches incase it was bug
in
the
latest version of code - but alas, nothing. I've re-installed their
application but it continues.

Driving me crazy - our world is based on visual presentations and we
cannot
work effectively while it continues to act this was. Please help.

Thanks in advance

Bruce
Click to expand...
Click to expand...
Click to expand...
 
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