"Preparing to install" message

  • Thread starter Thread starter Retired Bill
  • Start date Start date
R

Retired Bill

I get this popup window everytime I start Windows Media Player, Real Player
or DivX Player. What's wrong? I also get it every time I start Microsoft
Excel, but not word?
 
And cleanup what, it's an uninstaller? What should I uninstall and what
would that help?
 
It's not an uninstaller. You use the tool to cleanup the installation
remnants for the programs that are prompting for install. From the
description of the tool:

"select the programs that you want in the Installed Products list in the
Windows Installer CleanUp dialog box. After you make this selection, the
utility removes only the Windows Installer configuration information that is
related to those programs."

Doing this will stop the "preparing to install" prompts that you are
experiencing.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
The programs with the popup installer window aren't listed in the cleanup
tool. What do I do now?
 
What was the last thing you did install?

Keep in mind that sometimes problems are caused by conflicts between
software, so the root cause may not be what is most obvious.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Retired Bill said:
The programs I mentioned are not listed in thje Cleanup Utility.
Click to expand...
 
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