"Preparing To Install" Error Outlook 2003

  • Thread starter Thread starter Ballzo
  • Start date Start date
B

Ballzo

I have searched the web repeatedly to resolve a most perplexing issue.

I use Outlook 2003, and I believe I did an upgrade from Office XP, thought I
don't specifically recall if I uninstalled Office XP or not.

I've got a small, but annoying issue with Outlook 2003. I use Word as my
e-mail editor.

Following a restart, if I go to reply to an e-mail I am greeted with an
hourglass and the following message:

1) "Preparing To Install" Never says what... Process completes in about
10-15
seconds... I am never given an opportunity to interact with the dialogue
box.

2) If I open Word as a standalone application the following message comes
up:

""An error occurred and this feature is no longer functioning properly.
Would you like to repair this feature now?"

I click OK. Then it says, "Preparing To Install."

What "feature" would that be? No information is given.

Following those errors I can open and close Word all day long without that
message reappaearing. I can also successfully reply to e-mail without seeing
this error.But if I reboot or restart, the error messages come up again.
I've done detect and repair, but no joy.....

I see that this issue plagues a number of people, who, like myself have been
unable to find an answer to this annoying problem.

Any help or assistance would be much appreciated..

Thanks!!

B
 
Ballzo:

I'm experiencing a very similiar problem (posted about it in another
newsgroup).
__________________
I don't know if anyone can help me, but I just recently installed
Office 2003 over my existing OfficeXP. I opted to remove all older
versions. I'm currently running WinXPPro as my OS.

I've only been running Outlook 2003 so far (very nice, too, btw), but
I'm running into constant problems.

I went to take a look at the Journal and clicked on a view entries to
view in the Preview Pane. Each time I do, a little dialog pops up
saying it's proceeding with an installation. I hear the hard drive
churn for about a minute, and then I eventually get this error:

"Error 1723. There is a problem with this windows installer package."

I then press OK and everything's hunky dory. But as soon as I click
on any Journal element, the process repeats itself.

Any help in this matter would be *greatly* appreciated. Thanks for
reading.
_____________________

Totally insane stuff. Hope someone out there can figure this one out.
I'm completely stumped after poring over the MS knowledgebase for
hours.
 
Steve said:
I'm having the same problem. I also upgraded from XP to
Outlook 2003.
Click to expand...

I am digging like crazy for an answer...

If you guys find something, please post it....

Good Luck,

B
 
I have had the same problem, contacted Microsoft technical, uninstalled and
reinstalled several times, combed my registry for any remnants of OfficeXP,
removed every other Microsoft software product (Streets & Trips, Visual
Basic, etc.), removed the installers - still no fix. I suspect that some
left-behind hook from an anti-spam utility is still hidden in my registry,
but I couldn't find it. The Microsoft folks tried their best to be helpful
but their last advice was to reformat and reinstall.

I decided this was as good a time as any to replace my 3-year old computer.
I hope the install on the new box will finally fix the problem. Good luck
to anyone who can find a less drastic solution.

Harvey Siegelman
 
Guys. I just wanted to tell you that you're not the only ones sufferin
with this. It's driving me up the wall :mad
 
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