What button did you choose? Is the option grayed out or not available at
all? Note that some buttons can't be assigned a hyperlink (like the Move To
Folder button)
Could you also post your version of Outlook?
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SharonJo said:
After creating a new toolbar icon, while in customize toolbars, I should
be able to right click the icon and select assign a hyperlink so that I can
create a link to a contact to create a button that will create a new message
addressed to that contact straight away, but there is no option to assign a
hyperlink. What am I doing wrong?