PPT97/2002 Printing Issues

  • Thread starter Thread starter Erin
  • Start date Start date
E

Erin

We're in the midst of converting from NT/Office 97 to XP.
Our print shop has migrated to XP, but not all the users
have. When a user creates a file in 97 and sends it to the
print shop, the print shop operator opens the presentation
on an XP box and sends it to print. When the file is
opened in XP, we're seeing dramatic formatting shifts (off
the page). If the print shop opens the file on NT to send
to print, then all is fine.

Besides creating PDFs for everything, does anyone out
there have a workaround?
 
I'm confused. Does the print shop have Windows XP, or does XP in your note
always refer to Office XP? They are two different things. If the problem
is occurring when the files are opened in Office XP on a Windows XP system,
you might need to determine whether fonts are being used in the
presentations that are not installed on the Windows XP system.

Any further clarification you can provide will ensure a better answer.
 
Windows XP (SP1), Office XP/2002 (SP2). The print shop is
using WinXP with Office 2002. Users are creating files, on
an NT workstation with Office 97. Standard font is Times
New Roman. On an NT machine that means it's a True Type
Font. On the XP Box, that means Times New Roman is an Open
Type font.

When printed, the font sizes are changing (from 18 size on
the NT workstation to anywhere from 20 to 32 on the XP),
formats are shifting (losing the white space between
bullet graphic and text), text is shifted off the page
(it's not consistent on which side of the page --
sometimes left, right, top, bottom), sending file again
does not help (it's not consistent in what it does on the
pages -- sometimes page 1 is wrong, but printing again
makes page 1 right, but now page 2 is wrong).

We've tried creating PDFs, but the problem persists
because the PDF was created on NT and then opened on XP
for printing.

Seems to only be happening in PowerPoint. Word and Excel
appear to be printing correctly, but we are testing it.

Any ideas?

Thank you!
 
Windows XP (SP1), Office XP/2002 (SP2). The print shop is
using WinXP with Office 2002. Users are creating files, on
an NT workstation with Office 97. Standard font is Times
New Roman. On an NT machine that means it's a True Type
Font. On the XP Box, that means Times New Roman is an Open
Type font.

First question: Have you verified that both computers do have the font that
PPT wants?
When printed, the font sizes are changing (from 18 size on
the NT workstation to anywhere from 20 to 32 on the XP),

Is this the type size on the XP machine as reported by PPT in the formatting
dialog box, or as measured on the printed page?

What happens if you install a driver for the printer in question on the NT box
and print to file there, then copy the file off the physical printer?
 
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