PPT2003 file save error & file disappears

  • Thread starter Thread starter Christina Crane
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C

Christina Crane

Hi

I have just upgraded from 2000 to 2003, and I have a 2000 file that I am
changing to a new design template. When I go to save it, it says that it
cannot save because another user currently has a copy running (I am the only
person running PowerPoint), and to wait a few moments and retry. Retry
doesn't work, so I hit cancel. Then it says that PowerPoint has encountered
an error and needs to shut down.

Then my file disappears. Gone. Poof. Off the server. I have a backup
copy (thankfully), but this has happened to me three times. I've tried it
with different presentations too, and the same thing has happened.

Please help!
Christina
 
PowerPoint is not designed to work over a network, so you'll frequently see
things like this happen. It's always best to copy files from a server to
your hard disk, do whatever you need to do, save to the hard disk, and then
copy it back to the server.
 
PowerPoint is not designed to work over a network, so you'll frequently see
things like this happen. It's always best to copy files from a server to
your hard disk, do whatever you need to do, save to the hard disk, and then
copy it back to the server.
Click to expand...

I don't know if I agree with the first part Sonia...if something like that
happened to me frequently, I'd be suing Microsoft. That's an extremely
serious failure of the application, IMO, especially if the network is
Windows-based. Sure, the app might crash, other stuff could happen, but the
app shouldn't *ever* delete or corrupt the file like this, network or not.

The ultimate solution might be the client's rights or server setup, but even
then the app should *never* delete the document. Did this process work with
Ppt 2000, Christina? Does it still work today?

I'd try opening a copy of a pres from your HDD with 2003. (good move having
those copies!!!) If that works, save it directly to the server in your
normal place. Shut down Ppt, reboot Windows, and try to open that file
again. If the file is blown away again, I suppose you have to consider a
reinstall or a call to MS support after your network admin takes a look.

John O
 
Hi John,

|
| I don't know if I agree with the first part Sonia...if something like that
| happened to me frequently, I'd be suing Microsoft. That's an extremely
| serious failure of the application, IMO, especially if the network is
| Windows-based.

Don't worry. PowerPoint is tested extensively with all manners of
networks. To say that PowerPoint is not designed to work over a network is
completely incorrect.

Different network technologies/topoligies/configurations can handle the
transfer of large amounts of data differently than others and presentation
files tend to be much larger than Word or Excel files and so performance
can certainly be an issue but it's not because of PowerPoint, it's because
of the size of the files being opened and edited.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 
| I don't know if I agree with the first part Sonia...if something like
that
| happened to me frequently, I'd be suing Microsoft. That's an extremely
| serious failure of the application, IMO, especially if the network is
| Windows-based.

Don't worry. PowerPoint is tested extensively with all manners of
networks. To say that PowerPoint is not designed to work over a network is
completely incorrect.
Click to expand...

Oh, I agree totally, John. I've used Ppt across a network from forever, and
right now I can't remember any problems at all. My point was simply that
"across a network" wasn't a good rationale for that sort of failure, I
believe. That said, there *are* some currently available applications where
'across a network' is a good reason for failures. And there are some apps
out there that will destroy docs for no good reason. Quark, quark. :-P

I haven't experienced anything bad from my Office apps that I didn't cause
myself.

John O
 
John said:
believe. That said, there *are* some currently available applications where
'across a network' is a good reason for failures. And there are some apps
out there that will destroy docs for no good reason. Quark, quark. :-P
Click to expand...

OMG, I know *that* feeling. Quark from a server has bitten my butt
before. Once only, though, mind you. That's all it took for me to learn
my lesson...
 
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