.ppt locks up computer

  • Thread starter Thread starter Jerry
  • Start date Start date
J

Jerry

Windows XP Pro, Powerpoint 2002, running a slide show as output to cable
access TV channel. Has been running fine for 10 days, 24/7

Computer locked up last night and this morning. Had to ctrl/alt/del to
stop non-responding program. Event log shows:
powerpnt.exe version 10.0.2623.0 hang module, powerpnt.exe version
10.0.2623.0 hang address 0x0018aa65
for both occasions. There may be an address after module but I can't see
it.

Restarted powerpoint.ppt file and it runs ok in slide show mode until
the next crash.

Any help?

Jerry
 
PowerPoint Presentations seem to do some sort of a memory leak type thing
over time (using a specific generalization). After memory is used up, it
locks up everything. 10 days wasn't too bad a run.

The best solution I've seen offered is to use Windows scheduler to
automatically reboot the system every day or two. Then, by adding your
presentation (as a PPS file) to the startup folder, the presentation will
re-start on re-boot. I'd do this whenever viewer-ship is at it's lowest,
say about 3-4 AM.

The other option would be to periodically re-boot manually.


--

Bill Dilworth
Microsoft PPT MVP Team
===============
Please spend a few minutes checking vestprog2@
out www.pptfaq.com This link will yahoo.
answer most of our questions, before com
you think to ask them.

Change org to com to defuse anti-spam,
ant-virus, anti-nuisance misdirection.
..
..
 
Yuck, this is not good. Previous versions of this .ppt file have run for
weeks with no problems. But now we are editing daily and adding and
deleting slides. So maybe the file is exploding in size. Fast saves are
off but media files are not linked under 9 megabytes. May the file is
getting too big with embedded media files?
Thanks, Jerry
 
No media files are ever embedded (unless they are WAV files that are under
the limit you set). All media files are linked. Everyone repeat after me,
"all media files are linked." PowerPoint used the word 'insert' when it
really means 'point me to where a file is'. This is a common misconception.
Only WAV files under the limit are ever inserted. :)

You may want to check the temp files and various corners where Windows piles
waste. Try cleaning out the internet cache files, too. Cleaning the hard
drive may give you system more elbow room, but the crash will almost
inevitably happen. Reducing the computer's task load may also slow the
process.

The whole memory leak thing has been with us for many versions, not new to
2002. The auto re-boot is the cleanest work around I've come across.



Bill D.
BTW, the 10.0.2623.0 refers to the PowerPoint 2002 build version.
 
Sorry, ny definition of media was not meant to be all inclusive, the
media files we use are .wav files so they are embedded. We do this for a
reason. I guess the reboot is the answer.

Thanks.
 
Back
Top