PP 2002: Pack and Go-PP viewer option grayed out

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

I'm trying to create a presentation for viewing on non-PP-
equipped computers. Pack and go won't even give me the
option to choose the viewer. The button to download the
viewer sends me to a web page error page saying the file
isn't available for download. I go to the Office site and
there's a newer viewer that says that PP 2002 is
supported. I install it, reboot, and it is STILL grayed
out. What is the problem here and how can I create a
presentation for a computer that doesn't have PP installed?

Thanks! Bob
 
Does anyone know if this is a bug?? I have scoured the MS
site and there doesn't seem to even be a report of this
behavior. Any help, please?? Thanks. Bob
 
Actually I downloaded it from the MS site and installed it
(I'm looking at the icon for it now). Any idea why it's
doing this?

BTW, I have a network install and the CDs are not
available to me.

Thanks,

Bob
 
To my knowledge Pack and Go cannot be downloaded from anywhere, so I'm
assuming that you mean that you downloaded the Viewer. You'll need to ask
your network administrator to install Pack and Go for you, if it isn't
available/is grayed out.
 
Sonia, thanks for your feedback.

Actually Pack and Go is not grayed out, but rather the
option to use the PP viewer to distribute presentations
within the Pack and Go wizard. After installing the
updated viewer, it's still grayed out in the wizard. I
can only guess that wizard wasn't updated in PP to
accomodate the newer version of the viewer and therefore
doesn't recognize it.

Would that sound about right?

Thanks,

Bob
 
Actually Pack and Go is not grayed out, but rather the
option to use the PP viewer to distribute presentations
within the Pack and Go wizard. After installing the
updated viewer, it's still grayed out in the wizard. I
can only guess that wizard wasn't updated in PP to
accomodate the newer version of the viewer and therefore
doesn't recognize it.

Would that sound about right?
Click to expand...

Exactly so, Bob.
You'd need to install the older viewer if you want to P'n'G a viewer with
your presentation.
 
That's what I was afraid of since I can't locate the old
PP viewer on the MS site. I can only find the newer
version.

Would you know where I can find the older version that
would work with PP 2002?

Thanks,

Bob
 
That's what I was afraid of since I can't locate the old
PP viewer on the MS site. I can only find the newer
version.

Would you know where I can find the older version that
would work with PP 2002?
Click to expand...

I wouldn't, 'cause I have a mind like a sieve. But I write this stuff down
and post it on the FAQ.

Download Free PowerPoint Viewers
http://www.rdpslides.com/pptfaq/FAQ00153.htm

Scroll down a bit and you'll find a live link to the older viewer.
 
I have the same problem. In the Pack and Go wizard the PP
viewer otion is grayed out. I downloader the 2003 viewer
but it did not change the veiwer option. How can I enable
it or make a CD presentation run with out installing
Powerpoint?

Frank
 
Sonia: It doesn't seem to matter which viewer is downloaded. The option to include it is still unavailable - and our Admin didn't turn it off; apparently it came from Microsoft this way

Thank you for your assistance however.
 
The viewer should work on XP - the docs may simply have been written before XP was
released. There are three or four different links to the viewer on the MS site;
you may have found an older one.

As to the option being grayed out ... you mentioned that you downloaded the
viewers. In fact, no. You downloaded the installers for the viewers. Unless you
ran the programs you downloaded, the viewer isn't installed on your system. Until
it is, it's not available to be included. Does that sound like the problem?
 
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