Powerpoint hyperlink not working correctly

[Houh]

Hi
I inserted a hyperlink in powerpoint 2003 with the url address:

knowledgeonline.ca.nortel.com/sws/livelink.exe?func=ll&objId=5078920

I get prompted for a user name and password. The hyperlink works.
However, after I login, I get redirected to the home page as opposed to that
specific page (which is a drill down 3 levels down the home page).

When I try to go to that page directly using the browser (both IE and
FIREFOX), I am directed to the correct page after I login.

It seems that Powerpoint picks up whatever is in the IE cache.
I need to be able to access the desired page directly after I put in my
credentials by cliking the hyperlink in powerpoint.
What am I missing?

Any help is much appreciated

Houh

 

[Jean-Pierre Forestier [MVP[]

Just a question: why in the URL adress you don't have http://www. etc. ?

 

[Houh]

Thnx a lot Jean-Pierre for your reply.
Infact this URL is in the private network of Nortel. No need for www.

The thing I do not comprehend is when I access the hyperlink from
powerpoint, I get redirected to the home page of this link as opposed to the
actual drill down page that it points to after I get the login.
However, typing this URL in the browser takes me straight to the page I want
after I log in.

Tx again

Houh

Just a question: why in the URL adress you don't have http://www. etc. ?

Hi
I inserted a hyperlink in powerpoint 2003 with the url address:

knowledgeonline.ca.nortel.com/sws/livelink.exe?func=ll&objId=5078920

I get prompted for a user name and password. The hyperlink works.
However, after I login, I get redirected to the home page as opposed to
that
specific page (which is a drill down 3 levels down the home page).

When I try to go to that page directly using the browser (both IE and
FIREFOX), I am directed to the correct page after I login.

It seems that Powerpoint picks up whatever is in the IE cache.
I need to be able to access the desired page directly after I put in my
credentials by cliking the hyperlink in powerpoint.
What am I missing?

Any help is much appreciated

Houh

 

[diane]

did you by chance clear your cache? or try accessing the PPT from another
computer?

Thnx a lot Jean-Pierre for your reply.
Infact this URL is in the private network of Nortel. No need for www.

The thing I do not comprehend is when I access the hyperlink from
powerpoint, I get redirected to the home page of this link as opposed to the
actual drill down page that it points to after I get the login.
However, typing this URL in the browser takes me straight to the page I want
after I log in.

Tx again

Houh

Just a question: why in the URL adress you don't have http://www. etc. ?

Hi
I inserted a hyperlink in powerpoint 2003 with the url address:

knowledgeonline.ca.nortel.com/sws/livelink.exe?func=ll&objId=5078920

I get prompted for a user name and password. The hyperlink works.
However, after I login, I get redirected to the home page as opposed to
that
specific page (which is a drill down 3 levels down the home page).

When I try to go to that page directly using the browser (both IE and
FIREFOX), I am directed to the correct page after I login.

It seems that Powerpoint picks up whatever is in the IE cache.
I need to be able to access the desired page directly after I put in my
credentials by cliking the hyperlink in powerpoint.
What am I missing?

Any help is much appreciated

Houh

 

[Houh]

Tx Diane

In fact I tried clearing the cache and the same problem is encountered on my
machine and colleagues'.

Need to mention that this URL accesses SAMS Nortel Server. In order to
access the hyperlink in the first place, the user needs to be logged on to
the server at least once. So, when accessing the hyperlink from powerpoint,
the user is directed to the home page which he previously logged on into. The
purpose of this hyperlink is that the user will be able to fetch the actual
report files that are graphed in the powerpoint slide by cliking the
hyperlink. Asking the user to manually putting in the url in the browser to
fetch the report files defeats the purpose of the hyperlink in the powerpoint
slide. Iam not sure why the hyperlink does not direct me to the desired
location that is the same when entering it in the browser directly.

Tx a lot for you help

Houh

did you by chance clear your cache? or try accessing the PPT from another
computer?

Thnx a lot Jean-Pierre for your reply.
Infact this URL is in the private network of Nortel. No need for www.

The thing I do not comprehend is when I access the hyperlink from
powerpoint, I get redirected to the home page of this link as opposed to the
actual drill down page that it points to after I get the login.
However, typing this URL in the browser takes me straight to the page I want
after I log in.

Tx again

Houh

Just a question: why in the URL adress you don't have http://www. etc. ?
"Houh" <[email protected]> a écrit dans le message de (e-mail address removed)...
Hi
I inserted a hyperlink in powerpoint 2003 with the url address:

knowledgeonline.ca.nortel.com/sws/livelink.exe?func=ll&objId=5078920

I get prompted for a user name and password. The hyperlink works.
However, after I login, I get redirected to the home page as opposed to
that
specific page (which is a drill down 3 levels down the home page).

When I try to go to that page directly using the browser (both IE and
FIREFOX), I am directed to the correct page after I login.

It seems that Powerpoint picks up whatever is in the IE cache.
I need to be able to access the desired page directly after I put in my
credentials by cliking the hyperlink in powerpoint.
What am I missing?

Any help is much appreciated

Houh

 

[seablue]

try to write a simple page like "redirect.html" having a link <a id="redirectLink" href="knowledgeonline.ca.nortel.com/sws/livelink.exe?func=ll&objId=5078920">my link</a>
then on body onload click redirectLink with javascript. (
document.getElementById('redirectLink').click()
)

on ppt file set hyperlink to redirect.html

we had same problem and just solved it that way.