Powerpoint 2003 is dead, crashes on open.

  • Thread starter Thread starter Guest
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Guest

When I open Powerpoint, either by double-clicking a PPT file or by clicking
the icon in Start/Programs I get "Microsoft PowerPoint has encountered a
problem and needs to close. We are sorry for the inconvience. The information
you were working on might be lost. Microsoft Office PowerPoint can try to
recover it for you."
There's a 'Recover my work and restart Microsoft Office PowerPoint'
checkbox, but if I leave that checked and click either the 'send or don't
send the error to Microsoft' buttons, it just closes Powerpoint and reopens
with the same error, over and over.
All my other Office apps seem to be working OK.
I still get the same error if I open PP in safe mode using the CTRL key when
I open it.
Any ideas on what to troubleshoot next?
 
Do naughty things to our simian siblings, Bill's gonna have his revenge.

Levitation aside (above, wouldn't it be?) try re-running the Office installer.
It should recognize that Office is already present and offer to do a
maintenance/repair install or words to that effect. Let it do that.

If that doesn't sort things out, c'mon back.
 
I've ran the repair office install, and problem still exists. Even a complete
uninstall and reinstall of Office. So the problem file is one that is not
deleted on an uninstall.
Maybe I'll try an uninstall and then manually nuke the C:\Program
Files\Microsoft Office folder.
 
Monkey Kucfer said:
I've ran the repair office install, and problem still exists. Even a complete
uninstall and reinstall of Office. So the problem file is one that is not
deleted on an uninstall.
Maybe I'll try an uninstall and then manually nuke the C:\Program
Files\Microsoft Office folder.
Click to expand...

Can't hurt. I'd try that; if no joy, it may be time to call MS Support.
 
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