Stan said:
HP Pavillion ZE 4525 US.
The little shaft on the rear of the computer were the power cord attaches is
loose and laptop does not get power at all.
Does this mean replacing the entire MB?
I have not had the power cord checked yet.
I've seen mention on web pages, of resoldering the connector inside a
laptop, to correct a problem like that. It really depends on what was
damaged when it broke away. If the PCB was cracked, then it might mean
replacing the motherboard. If it is just a cold solder joint, then
someone could repair it. The fun part, is taking it all apart. You
could easily break something else in the effort.
I'd say go for the warranty, if any is left, but a broken connector may
be classed as abuse. I don't know what the policy would be on the connector,
because the company may know it is defective in normal use as well.
Hard to say whether they'll play the "abuse" ploy, when fixing it.
(I.e. Charge for a new motherboard.) I doubt they'd try to fix it
with a soldering iron upon receipt - that is not the style of big companies.
This kind of fault is quite common, suggesting the connector solution
used is far from ideal. But HP might not see it that way.
Paul