Possible updating bug

  • Thread starter Thread starter Albert Field
  • Start date Start date
-----Original Message-----
On 24 June an auto update occured the problems can be seen
here
http://forums.computeractive.co.uk/thread.jsp?
forum=10&thread=51763&message=402728&q=#402728

The only way that I could get the correct version & expiry
date was by uninstalling, downloading the installer again
& installing
Albert field
.
I see that the link does not work so I have copied the
Click to expand...
original post to here
[posted on: Jun 24, 2005 10:22 AM by albyefield Reply
I wonder if anyone can make any sense out of this
occurrence.
This morning while online I noticed a download taking
place. A dialog box saying that MS Antispyware was being
updated with a new software version asked if I wanted to
go ahead, Yes Software installed or words to that effect.
Later I looked to see what changes if any had taken place,
none that I could see so I investigated further and found
the following files had been updated today

24/06/2005 06:59 "10,236" errors.log
24/06/2005 06:59 313 softwareupdates.log
24/06/2005 08:53 "76,321" gcAgentsDataStoreData.gcd
24/06/2005 09:33 "2,201" gcUserData.gcd

I had rebooted
Looking at the files that I could I found

File softwareupdates.log
<SoftwareUpdate uid='15' versioncurrent='1.0.509'
versionupdate='1.0.613' installtype='Patch' status='0'
errors='Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1-35da-
42af -b380-869ad1b26529/MWAS613Updater.exe'
gcasSWUpdater='1.0.509'>24/06/2005
06:59:52</SoftwareUpdate>

File errors.log (last entry)
24/06/2005 02:00:07:1.0.509
0:ownloadFileWithCallBackAPI Error -
2146697211::ownloadFileWithCallBackAPI::24/06/2005">http://
download.microso ft.com/download/9/7/0/970ba0c1-35da-42af-
b380-869ad1b26529/mwas6
13updater.exe::gcTCPObjLib::HTTPownloadFileWithCallBackAPI:
:24/ 06/2005 06:59:52::1.0.509
0::ln 0:Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1-35da-
42af -b380-
869ad1b26529/MWAS613Updater.exe: ::gcasSWUpdater:modMain:Pe
rformUpdates::24/06/2005 06:59:52:1.0.509

The version shown for the executive file is still 1.0.509

Running updates again shows all updates & most recent
software installed

Can anyone make head or tail out of this

Albie
 
Albie - I'd recommend that you either wait and see if a further automatic
update is offered, or go to the download site and download the update
directly.

It's a couple of links below: http://www.microsoft.com/spyware/software

I'd say that your log indicates an overloaded server (i.e. the problem's at
Microsoft's end, rather than yours. I've seen the same thing happen myself,
but hadn't looked up the log to see what happened--thanks for the clear
post.

--

Albert Field said:
-----Original Message-----
On 24 June an auto update occured the problems can be seen
here
http://forums.computeractive.co.uk/thread.jsp?
forum=10&thread=51763&message=402728&q=#402728

The only way that I could get the correct version & expiry
date was by uninstalling, downloading the installer again
& installing
Albert field
.
I see that the link does not work so I have copied the
Click to expand...
original post to here
[posted on: Jun 24, 2005 10:22 AM by albyefield Reply
I wonder if anyone can make any sense out of this
occurrence.
This morning while online I noticed a download taking
place. A dialog box saying that MS Antispyware was being
updated with a new software version asked if I wanted to
go ahead, Yes Software installed or words to that effect.
Later I looked to see what changes if any had taken place,
none that I could see so I investigated further and found
the following files had been updated today

24/06/2005 06:59 "10,236" errors.log
24/06/2005 06:59 313 softwareupdates.log
24/06/2005 08:53 "76,321" gcAgentsDataStoreData.gcd
24/06/2005 09:33 "2,201" gcUserData.gcd

I had rebooted
Looking at the files that I could I found

File softwareupdates.log
<SoftwareUpdate uid='15' versioncurrent='1.0.509'
versionupdate='1.0.613' installtype='Patch' status='0'
errors='Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1-35da-
42af -b380-869ad1b26529/MWAS613Updater.exe'
gcasSWUpdater='1.0.509'>24/06/2005
06:59:52</SoftwareUpdate>

File errors.log (last entry)
24/06/2005 02:00:07:1.0.509
0:ownloadFileWithCallBackAPI Error -
2146697211::ownloadFileWithCallBackAPI::24/06/2005">http://
download.microso ft.com/download/9/7/0/970ba0c1-35da-42af-
b380-869ad1b26529/mwas6
13updater.exe::gcTCPObjLib::HTTPownloadFileWithCallBackAPI:
:24/ 06/2005 06:59:52::1.0.509
0::ln 0:Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1-35da-
42af -b380-
869ad1b26529/MWAS613Updater.exe: ::gcasSWUpdater:modMain:Pe
rformUpdates::24/06/2005 06:59:52:1.0.509

The version shown for the executive file is still 1.0.509

Running updates again shows all updates & most recent
software installed

Can anyone make head or tail out of this

Albie
Click to expand...
 
Thanks for that Bill,
I had aready reinstalled & now show the correct version &
expiry date.
My point was really that I had seen the download occuring
on my Dumeter and that the dialog box inicated that all
was well when it obviously wasn't.
Albie
-----Original Message-----
Albie - I'd recommend that you either wait and see if a further automatic
update is offered, or go to the download site and download the update
directly.

It's a couple of links below: http://www.microsoft.com/spyware/software

I'd say that your log indicates an overloaded server (i.e. the problem's at
Microsoft's end, rather than yours. I've seen the same thing happen myself,
but hadn't looked up the log to see what happened--thanks for the clear
post.

--

-----Original Message-----
On 24 June an auto update occured the problems can be seen
here
http://forums.computeractive.co.uk/thread.jsp?
forum=10&thread=51763&message=402728&q=#402728

The only way that I could get the correct version & expiry
date was by uninstalling, downloading the installer again
& installing
Albert field
.
I see that the link does not work so I have copied the
Click to expand...
original post to here
[posted on: Jun 24, 2005 10:22 AM by albyefield Reply
I wonder if anyone can make any sense out of this
occurrence.
This morning while online I noticed a download taking
place. A dialog box saying that MS Antispyware was being
updated with a new software version asked if I wanted to
go ahead, Yes Software installed or words to that effect.
Later I looked to see what changes if any had taken place,
none that I could see so I investigated further and found
the following files had been updated today

24/06/2005 06:59 "10,236" errors.log
24/06/2005 06:59 313 softwareupdates.log
24/06/2005 08:53 "76,321" gcAgentsDataStoreData.gcd
24/06/2005 09:33 "2,201" gcUserData.gcd

I had rebooted
Looking at the files that I could I found

File softwareupdates.log
<SoftwareUpdate uid='15' versioncurrent='1.0.509'
versionupdate='1.0.613' installtype='Patch' status='0'
errors='Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1- 35da-
42af -b380-869ad1b26529/MWAS613Updater.exe'
gcasSWUpdater='1.0.509'>24/06/2005
06:59:52</SoftwareUpdate>

File errors.log (last entry)
24/06/2005 02:00:07:1.0.509
0:ownloadFileWithCallBackAPI Error -
2146697211::ownloadFileWithCallBackAPI::24/06/2005">http://
download.microso ft.com/download/9/7/0/970ba0c1-35da- 42af-
b380-869ad1b26529/mwas6
13updater.exe::gcTCPObjLib::HTTPownloadFileWithCallBackAPI:
:24/ 06/2005 06:59:52::1.0.509
0::ln 0:Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1- 35da-
42af -b380-
869ad1b26529/MWAS613Updater.exe: ::gcasSWUpdater:modMain:Pe
rformUpdates::24/06/2005 06:59:52:1.0.509

The version shown for the executive file is still 1.0.509

Running updates again shows all updates & most recent
software installed

Can anyone make head or tail out of this

Albie
Click to expand...


.
Click to expand...
 
I agree about the dialog box text. It lies.

--

Thanks for that Bill,
I had aready reinstalled & now show the correct version &
expiry date.
My point was really that I had seen the download occuring
on my Dumeter and that the dialog box inicated that all
was well when it obviously wasn't.
Albie
-----Original Message-----
Albie - I'd recommend that you either wait and see if a further automatic
update is offered, or go to the download site and download the update
directly.

It's a couple of links below: http://www.microsoft.com/spyware/software

I'd say that your log indicates an overloaded server (i.e. the problem's at
Microsoft's end, rather than yours. I've seen the same thing happen myself,
but hadn't looked up the log to see what happened--thanks for the clear
post.

--

-----Original Message-----
On 24 June an auto update occured the problems can be
seen
here
http://forums.computeractive.co.uk/thread.jsp?
forum=10&thread=51763&message=402728&q=#402728

The only way that I could get the correct version &
expiry
date was by uninstalling, downloading the installer again
& installing
Albert field
.
I see that the link does not work so I have copied the
original post to here
[posted on: Jun 24, 2005 10:22 AM by albyefield Reply
I wonder if anyone can make any sense out of this
occurrence.
This morning while online I noticed a download taking
place. A dialog box saying that MS Antispyware was being
updated with a new software version asked if I wanted to
go ahead, Yes Software installed or words to that effect.
Later I looked to see what changes if any had taken place,
none that I could see so I investigated further and found
the following files had been updated today

24/06/2005 06:59 "10,236" errors.log
24/06/2005 06:59 313 softwareupdates.log
24/06/2005 08:53 "76,321" gcAgentsDataStoreData.gcd
24/06/2005 09:33 "2,201" gcUserData.gcd

I had rebooted
Looking at the files that I could I found

File softwareupdates.log
<SoftwareUpdate uid='15' versioncurrent='1.0.509'
versionupdate='1.0.613' installtype='Patch' status='0'
errors='Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1- 35da-
42af -b380-869ad1b26529/MWAS613Updater.exe'
gcasSWUpdater='1.0.509'>24/06/2005
06:59:52</SoftwareUpdate>

File errors.log (last entry)
24/06/2005 02:00:07:1.0.509
0:ownloadFileWithCallBackAPI Error -
2146697211::ownloadFileWithCallBackAPI::24/06/2005">http://
download.microso ft.com/download/9/7/0/970ba0c1-35da- 42af-
b380-869ad1b26529/mwas6
13updater.exe::gcTCPObjLib::HTTPownloadFileWithCallBackAPI:
:24/ 06/2005 06:59:52::1.0.509
0::ln 0:Could not download file from server
http://download.microsoft.com/download/9/7/0/970ba0c1- 35da-
42af -b380-
869ad1b26529/MWAS613Updater.exe: ::gcasSWUpdater:modMain:Pe
rformUpdates::24/06/2005 06:59:52:1.0.509

The version shown for the executive file is still 1.0.509

Running updates again shows all updates & most recent
software installed

Can anyone make head or tail out of this

Albie
Click to expand...


.
Click to expand...
Click to expand...
 
Hi Alby,
I had to do the same thing. As a matter of interest, are
you getting a huge errors log after running MAS? I had
been running MAS for at least a coule of months and found
I had an error log of 3GB. I uninstalled and re-installed
the latest version at the weekend and have found an error
log of over 3MB after running MAS once.
 
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