possible spyware?

  • Thread starter Thread starter Casper34
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Casper34

i believe that i have some sort of spyware or something on my computer.avast
did not catch the install, so i downloaded spybot. it does not find anything.
so here is the problem, when i restored my computer back to orginal norton
said that i had a trojan. well nothing else finds it, but i cannot open any
of my music or pictures. i can open everything in safe mode with no problems.
i no longer have norton as it costs $ that i dont have right now. it was just
a trial version. please help me. thanks.
 
Casper34 said:
i believe that i have some sort of spyware or something on my
computer.avast
did not catch the install, so i downloaded spybot. it does not find
anything.
so here is the problem, when i restored my computer back to orginal norton
said that i had a trojan. well nothing else finds it, but i cannot open
any
of my music or pictures. i can open everything in safe mode with no
problems.
i no longer have norton as it costs $ that i dont have right now. it was
just
a trial version. please help me. thanks.
Click to expand...

download and install the free AVG anti-virus/anti-spyware.
http://www.download.com/AVG-Anti-Vi...239_4-10320142.html?tag=lst-2&cdlPid=10861654
 
Hi,

Update and run your antivirus software while in safe mode. Running a scan in
normal mode when already infected is like trying to stop a speeding car by
dragging your feet on the pavement.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
ok i have downloaded both avg and super anti spyware, ran them both in safe,
and still cannot see any pictures or play music. norton said that the trojan
i have effects mutimedia, i dont remember the name... sorry. i have
pictures on here that i cannot replace. i have learned to BACKUP pictures and
music now. please help
 
i believe that i have some sort of spyware or something on my computer.avast
did not catch the install, so i downloaded spybot. it does not find anything.
so here is the problem, when i restored my computer back to orginal norton
said that i had a trojan. well nothing else finds it, but i cannot open any
of my music or pictures. i can open everything in safe mode with no problems.
i no longer have norton as it costs $ that i dont have right now. it was just
a trial version. please help me. thanks.
Click to expand...

The free version of Superantispywarte should get you out if trouble.

A clarification on the terminology: the word "malware" is short for
"malicious software." Most Anti-Virus applications detect many types of
malware such as viruses, worms, trojans, etc.
What AV applications usually don't detect is "non-viral" malware, and the
term "non-viral malware" is normally used to refer to things like spyware
and adware.
 
ok i have downloaded both avg and super anti spyware, ran them both in safe,
and still cannot see any pictures or play music. norton said that the trojan
i have effects mutimedia, i dont remember the name... sorry. i have
pictures on here that i cannot replace. i have learned to BACKUP pictures and
music now. please help
Click to expand...

Download/Execute David H. Lipman's MULTI_AV.EXE from the URL:
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
http://www.pctipp.ch/downloads/dl/35905.asp
English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/

Then:
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is required in any of the below before posting a log

http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://forums.tomcoyote.org/index.php?showforum=27
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.spywarewarrior.com/viewforum.php?f=5

Good luck :)
 
"photo gallery cant oped this picture becase you dont have permission to
access the file location." thats for pictures

"WMP cannot access the file. might be in use..." mp3 files all of them

"cant access the file might be in use..." zune error code c00d11d2
(80070005)

now get this this, i bought an ext hard drive, copied my files there, play
and look at with no problems. i can put them on a jump drive and look a
listen on another computer no problems. i do have access to these files cause
i created them and i am under my admin name.
 
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