popups each time starts

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

Installed on my computer which is a new W2000P fresh
install - no issues. Installed on client's computer who
had VX2 and CoolWeb infection. Program did a great job at
removing VX2 and CoolWeb but now there is another issue.
The first time a user logs on after another user has
logged off they get a popup which typically says it either
blocked or allowed normal Dlls from loading, "which are
known to be safe..." . browseui.dll, shdocvw.dll etc.

I verified each version of the DLL from a known new
current install and re-registered them to be sure they
were registered properly. Then I removed the MS
Antispyware beta and logged onto each user and went
through steps to be sure all processes had a chance to
load normally one time. Then I reinstalled MS Antispyware
beta and the popups are back.

Suggestion - remove "Safe" popups, or add a preference to
display or not display them. Most people don't want a
flag thrown in their face that each NORMAL SAFE process
has been accomplished. If I came to work each day and ran
down the hall telling everyone that I was still healthy
and had arrived to work safely after another uneventful
trip, that breakfast was normal and it went down well -
that the water tasted fine and I just wanted them to know
that the car keys fit into the locks and the locks allowed
the keys to turn so the starter worked just like Honda
designed it, that the fuel injection system allowed gas to
flow into the injectors like it should because it was good
gasoline etc - you get the point. Only throw popups when
something is wrong. Don't throw them on normal or safe
events.

Last - if anyone knows how to fix this issue please leave
a post. I've given up looking for one and we will remove
the software and go to other vendors because my clients
are complaining about the constant popups each time they
logon.

Steve
 
Each of the agents or checkpoints can be turned off individually,
apparently. From posts here, it is unclear whether they can be turned on
again!

If you can identify the checkpoint or agent--I would expect yours would be
part of the System group-that is one possible route to take. Of course, you
forgo the protection that Agent would normally provide, but with a lot of
spurious popups which users are expecting to OK, that may not be much, at
this point.
 
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