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Guest

I have had this problem for weeks I have done different task to get rid of
it but it still appears , when browsing the INTERNET i get pop up window with
the following message : the window you are viewing is trying to close do
you want to close it with the option of yes or no ? any suggestion to rid
me of this would greatly help thank-you.
 
Hi bearsoxe :-)

This is often due to some form of adware, spyware, malware, etc. on your
system. You should first make sure your system is free of any such scumware
to be sure this is not the cause. Even if you have already run one or two of
the programs in the following information, or your Anti-Virus, you should
run them again according to the instructions in the information I have
provided to make sure it is totally clean. Some types of malware can
replicate itself repeatedly if not fully removed,

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

also…- Courtesy of PA Bear
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

also…

Dealing with an infected PC
http://www.microsoft.com/windowsxp/using/security/expert/russel_infectedpc.mspx

Hope this helps.

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious

Replies posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
rI have ad-ware and Microsoft spy ware and avast anti virus on my computer
also I have zone labs fie wall , i am only novice at the computer some
things i can do but can you make any suggestions easy to follow, the
suggestions you made really i
did not understand fully apart form them being links but thank you anyway .
 
Hi bearsoxe :-)
rI have ad-ware and Microsoft spy ware and avast anti virus on my computer
also I have zone labs fie wall , i am only novice at the computer some
things i can do but can you make any suggestions easy to follow, the
suggestions you made really i
did not understand fully apart form them being links but thank you
anyway .
Click to expand...

It's understandable. :-) What part of the instructions are you having
trouble with, what you did not undertand and I'll try to help you through
the steps as best I can.

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious

Replies posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
I have already done that exercise and nothing was found in my log i guess i
could get second oppion if you want me to do it.
 
I did a scan using ewindo security suite and I belive it cleaned my computor,
which of your links do you recommend i use?.
 
Hi bearsoxe :-)
I did a scan using ewindo security suite and I belive it cleaned my
computor,
which of your links do you recommend i use?.
Click to expand...

As you have used ewindo, I would recommend that you do the following, to
make sure that all the residuals of any scumware that may have been on your
system are fully removed. Some types of malware can replicate itself
repeatedly if not fully removed, menaing, it can keep coming back, even it
your program cleans it, or.....thinks it is cleaned. Following up with
HiJackThis is a very important step in insuring your system is free of all
scumware.

Download and install HiJackThis:

How to download and install HiJackThis: Win 98-XP
http://www.bleepingcomputer.com/forums/topict309.html
or
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please DO NOT post your log HiJackThis log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
HJT - CastleCops
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all pre-posting instructions carefully to avoid having your log
deleted or ignored.

Please post a link back here to the forum where you post your HJT log. We
will then be able to follow your progress there. The experts at both forums
are excellent, and they will help make sure that your system is fully
cleaned.

I will follow along there as well. If you need help, post back. :-)

Hope this helps.

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious

Replies posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
I have registered with one of the links but when i tried the link to Hi Jack
this it would not open ?
 
I am getting stuck here i went to one of the links and hi=jack a link , did
a scan and save log file bit then how do i get it to this forum ??
 
Hi bearsoxe :-)
I am getting stuck here i went to one of the links and hi=jack a link ,
did
a scan and save log file bit then how do i get it to this forum ??
Click to expand...

Do you remember which one you posted it to? Post the one you chose to post
the log to here, and the User name you used or title of the problem you used
when you registered to post it, and I'll try to locate it for you.

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious
 
Jan i registered at castlecops but i don,t know if u actually posted it
thereI will try again .
 
Sorry jan i,m spending hours trying to do this i have created a HJT in my
documents and made a file so where do i go form there to post in ina forum ?
 
Jan i have posted my log at castle cops under the heading david -london hope
you can access it ok .
 
Hi bearsoxe :-)

I finally found you. Please see your post there for my reply. :-)

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious
 
Jan i have Left message on castle cops for you , I will ask you it here as
well how do i create anew folder on my c drive?
 
Hi bearsoxe :-)
Jan i have Left message on castle cops for you , I will ask you it here
as
well how do i create anew folder on my c drive?
Click to expand...

It may be necessary for you to be logged on as the Administrator in order to
create a folder in the C:\ drive, otherwise, it could get deny you the right
to create it. So, be sure to log on as Administrator first. Then do the
following:

Go to Start>My Computer>double click on the (C:) drive selection in the
list on the right panel area.
Click File on the top toolbar>New>then Folder
A new folder will appear at the bottom of the list of folders in the right
panel and it will be highlighted, so just type in Hijackthis.

I'll post this there too in case a reader following there needs help with
this too. :-)

Jan :)
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious
 
Hello again jan sorry ro ask yet another question, after i have created the
new folder do i then have to run hi jack this and place it in the folder? or
do i run it on castle cops? I am fed up with this problem and wish i could
get rid of it so hopefully i will eventually thanks for all your help.
 
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