Policy Removal Qustion.

  • Thread starter Thread starter Wiley Coyote - N2K
  • Start date Start date
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Wiley Coyote - N2K

G'day to all.

A Client of mine all of a sudden has policies on his machine (XP) that says
"Insufficient Permissions..." when he tries to change Network Settings.

He is logged on as ADMINISTRATOR (the real guy, not a member of admin
acount). The only way we could change the settings (IP address) was to tweak
the registry. Obviously, this is not the way to do things, but it worked
interimly.

I am suspecting that it is a policy, but noone (in the least this fellow)
would have done such a thing. The only wierd thing is that they put a Win2K3
server on the LAN. It is is it's own domain and on a different subnet. But I
don't see how this would affect him?

Does anyone know what is happening, or why an Admin has incorrect rights.
I've scowered Google and the MS Tech sites, to no avail.

Thanks in advance.

Wiley N2K
 
If he is logged on as the local administrator that is not a domain user
account then it can not be domain level Group Policy restrictions. Anyway I
would have him run rsop.msc on his computer while logged on as that user
account to see if any Group Policy restrictions are enabled. Look under user
configuration/administrative templates/network/network connections to see if
any settings are enabled or disabled that may be giving him the problem. If
not use gpedit.msc and try enabling/disabling settings as the case may be to
try and reverse any apparent restrictions. --- Steve
 
Hey Steve. Thanks for the pointers. I should have mentioned in my post that
I did run rsop.msc and gpedit.msc and found nothing. I walked my guy through
both process and compared his settings to mine. They were identical.

One of my thoughts is to remove the NIC (and the INF file) , reboot and
re-install. I did this once before and for some reason it worked - perhaps a
GLITCHED Registry or something.

Also, I didn't mean to suggest that he was logging onto a Domain. Indeed, it
is a Local Account - sorry 'bout that.

In any case, any other ideas?

Wiley.
 
How is he trying to change settings when he gets this message - through
Control Panel network connections?? Does he have any "protection" software
enabled such as for spyware or viruses that have been configured to monitor
and lock down the system? Has he tried using Safe Mode with networking to
see if it happens? Interesting that he can do it through the registry but
not with the other interface. You or he could try running filemon and regmon
[free from SysInternals] to see if you can find any access denied entries in
the logs for those programs that happen at the time when he tries to change
settings and then make appropriate changes to access control list. When
using filemon/regmon use the filter/highlight setting under options and
enter access denied for filemon so that you can quickly spot those entries
as the log can grow very fast. Also check the logs via Event Viewer to see
if anything shows up at the time he is denied access such as a Software
Restriction Policy entry in the application log. Sometimes if nothing seems
to help I use secedit to reset file and/or registry permissions back to
default as described in the link below but be sure to append the command
with /areas filestore regkeys so that only those security settings are
reset. I would also use the command net user username using his real
username of course to check his group membership as possibly he is a member
of a group that has deny permissions somewhere. Normally a user that is also
an administrator will only be member of administrators and users. Your
suggestion of uninstalling the nic is a good one particularly if his access
seems to be normal everywhere other than to the network settings. It may
also be helpful to try and use netsh to reset tcp/ip as in netsh int ip
reset [log_file_name]. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222
http://support.microsoft.com/kb/299357



Wiley Coyote - N2K said:
Hey Steve. Thanks for the pointers. I should have mentioned in my post
that I did run rsop.msc and gpedit.msc and found nothing. I walked my guy
through both process and compared his settings to mine. They were
identical.

One of my thoughts is to remove the NIC (and the INF file) , reboot and
re-install. I did this once before and for some reason it worked - perhaps
a GLITCHED Registry or something.

Also, I didn't mean to suggest that he was logging onto a Domain. Indeed,
it is a Local Account - sorry 'bout that.

In any case, any other ideas?

Wiley.

Steven L Umbach said:
If he is logged on as the local administrator that is not a domain user
account then it can not be domain level Group Policy restrictions. Anyway
I would have him run rsop.msc on his computer while logged on as that
user account to see if any Group Policy restrictions are enabled. Look
under user configuration/administrative templates/network/network
connections to see if any settings are enabled or disabled that may be
giving him the problem. If not use gpedit.msc and try enabling/disabling
settings as the case may be to try and reverse any apparent
strictions. --- Steve
 
The other thing I would check is too use regedit and go to
HKCU\software\policies\Microsoft\Windows and see if there is a key under
that for network connections. If there is right click and select delete to
delete it and reboot the computer to see if that helps. Sometimes computer
protection packages or even spyware/malware will create those keys to
prevent the user from accessing those networking settings through the
I. --- Steve


Steven L Umbach said:
How is he trying to change settings when he gets this message - through
Control Panel network connections?? Does he have any "protection" software
enabled such as for spyware or viruses that have been configured to
monitor and lock down the system? Has he tried using Safe Mode with
networking to see if it happens? Interesting that he can do it through the
registry but not with the other interface. You or he could try running
filemon and regmon [free from SysInternals] to see if you can find any
access denied entries in the logs for those programs that happen at the
time when he tries to change settings and then make appropriate changes to
access control list. When using filemon/regmon use the filter/highlight
setting under options and enter access denied for filemon so that you can
quickly spot those entries as the log can grow very fast. Also check the
logs via Event Viewer to see if anything shows up at the time he is denied
access such as a Software Restriction Policy entry in the application log.
Sometimes if nothing seems to help I use secedit to reset file and/or
registry permissions back to default as described in the link below but be
sure to append the command with /areas filestore regkeys so that only
those security settings are reset. I would also use the command net user
username using his real username of course to check his group membership
as possibly he is a member of a group that has deny permissions somewhere.
Normally a user that is also an administrator will only be member of
administrators and users. Your suggestion of uninstalling the nic is a
good one particularly if his access seems to be normal everywhere other
than to the network settings. It may also be helpful to try and use netsh
to reset tcp/ip as in netsh int ip reset [log_file_name]. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222
http://support.microsoft.com/kb/299357



Wiley Coyote - N2K said:
Hey Steve. Thanks for the pointers. I should have mentioned in my post
that I did run rsop.msc and gpedit.msc and found nothing. I walked my guy
through both process and compared his settings to mine. They were
identical.

One of my thoughts is to remove the NIC (and the INF file) , reboot
and re-install. I did this once before and for some reason it worked -
perhaps a GLITCHED Registry or something.

Also, I didn't mean to suggest that he was logging onto a Domain. Indeed,
it is a Local Account - sorry 'bout that.

In any case, any other ideas?

Wiley.

Steven L Umbach said:
If he is logged on as the local administrator that is not a domain user
account then it can not be domain level Group Policy restrictions.
Anyway I would have him run rsop.msc on his computer while logged on as
that user account to see if any Group Policy restrictions are enabled.
Look under user configuration/administrative templates/network/network
connections to see if any settings are enabled or disabled that may be
giving him the problem. If not use gpedit.msc and try enabling/disabling
settings as the case may be to try and reverse any apparent
rictions. --- Steve


G'day to all.

A Client of mine all of a sudden has policies on his machine (XP) that
says "Insufficient Permissions..." when he tries to change Network
Settings.

He is logged on as ADMINISTRATOR (the real guy, not a member of admin
acount). The only way we could change the settings (IP address) was to
tweak the registry. Obviously, this is not the way to do things, but it
worked interimly.

I am suspecting that it is a policy, but noone (in the least this
fellow) would have done such a thing. The only wierd thing is that they
put a Win2K3 server on the LAN. It is is it's own domain and on a
different subnet. But I don't see how this would affect him?

Does anyone know what is happening, or why an Admin has incorrect
rights. I've scowered Google and the MS Tech sites, to no avail.

Thanks in advance.

Wiley N2K

 
That was it Steve. I nuked the key and now all is well.

In reply to your previous post - yup we got this error when using the GUI.
Nope, no AntiSpyWare etc. The only tool we use is McAfee AntiVirus. I didn't
see anything out of the ordinary with Regmon and Filemon. I did a Side by
Side comparison with my laptop and everything looked fine.

Thans for the assist.

Wiley.

Steven L Umbach said:
The other thing I would check is too use regedit and go to
HKCU\software\policies\Microsoft\Windows and see if there is a key under
that for network connections. If there is right click and select delete to
delete it and reboot the computer to see if that helps. Sometimes computer
protection packages or even spyware/malware will create those keys to
prevent the user from accessing those networking settings through the
--- Steve


Steven L Umbach said:
How is he trying to change settings when he gets this message - through
Control Panel network connections?? Does he have any "protection"
software enabled such as for spyware or viruses that have been configured
to monitor and lock down the system? Has he tried using Safe Mode with
networking to see if it happens? Interesting that he can do it through
the registry but not with the other interface. You or he could try
running filemon and regmon [free from SysInternals] to see if you can
find any access denied entries in the logs for those programs that happen
at the time when he tries to change settings and then make appropriate
changes to access control list. When using filemon/regmon use the
filter/highlight setting under options and enter access denied for
filemon so that you can quickly spot those entries as the log can grow
very fast. Also check the logs via Event Viewer to see if anything shows
up at the time he is denied access such as a Software Restriction Policy
entry in the application log. Sometimes if nothing seems to help I use
secedit to reset file and/or registry permissions back to default as
described in the link below but be sure to append the command with /areas
filestore regkeys so that only those security settings are reset. I would
also use the command net user username using his real username of course
to check his group membership as possibly he is a member of a group that
has deny permissions somewhere. Normally a user that is also an
administrator will only be member of administrators and users. Your
suggestion of uninstalling the nic is a good one particularly if his
access seems to be normal everywhere other than to the network settings.
It may also be helpful to try and use netsh to reset tcp/ip as in netsh
int ip reset [log_file_name]. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222
http://support.microsoft.com/kb/299357



Wiley Coyote - N2K said:
Hey Steve. Thanks for the pointers. I should have mentioned in my post
that I did run rsop.msc and gpedit.msc and found nothing. I walked my
guy through both process and compared his settings to mine. They were
identical.

One of my thoughts is to remove the NIC (and the INF file) , reboot
and re-install. I did this once before and for some reason it worked -
perhaps a GLITCHED Registry or something.

Also, I didn't mean to suggest that he was logging onto a Domain.
Indeed, it is a Local Account - sorry 'bout that.

In any case, any other ideas?

Wiley.

If he is logged on as the local administrator that is not a domain user
account then it can not be domain level Group Policy restrictions.
Anyway I would have him run rsop.msc on his computer while logged on as
that user account to see if any Group Policy restrictions are enabled.
Look under user configuration/administrative templates/network/network
connections to see if any settings are enabled or disabled that may be
giving him the problem. If not use gpedit.msc and try
enabling/disabling settings as the case may be to try and reverse any
apparent rictions. --- Steve


G'day to all.

A Client of mine all of a sudden has policies on his machine (XP) that
says "Insufficient Permissions..." when he tries to change Network
Settings.

He is logged on as ADMINISTRATOR (the real guy, not a member of admin
acount). The only way we could change the settings (IP address) was to
tweak the registry. Obviously, this is not the way to do things, but
it worked interimly.

I am suspecting that it is a policy, but noone (in the least this
fellow) would have done such a thing. The only wierd thing is that
they put a Win2K3 server on the LAN. It is is it's own domain and on a
different subnet. But I don't see how this would affect him?

Does anyone know what is happening, or why an Admin has incorrect
rights. I've scowered Google and the MS Tech sites, to no avail.

Thanks in advance.

Wiley N2K


 
Cool. Glad you got it resolved and thanks for reporting back. --- Steve


Wiley Coyote - N2K said:
That was it Steve. I nuked the key and now all is well.

In reply to your previous post - yup we got this error when using the GUI.
Nope, no AntiSpyWare etc. The only tool we use is McAfee AntiVirus. I
didn't see anything out of the ordinary with Regmon and Filemon. I did a
Side by Side comparison with my laptop and everything looked fine.

Thans for the assist.

Wiley.

Steven L Umbach said:
The other thing I would check is too use regedit and go to
HKCU\software\policies\Microsoft\Windows and see if there is a key under
that for network connections. If there is right click and select delete
to delete it and reboot the computer to see if that helps. Sometimes
computer protection packages or even spyware/malware will create those
keys to prevent the user from accessing those networking settings through
the --- Steve


Steven L Umbach said:
How is he trying to change settings when he gets this message - through
Control Panel network connections?? Does he have any "protection"
software enabled such as for spyware or viruses that have been
configured to monitor and lock down the system? Has he tried using Safe
Mode with networking to see if it happens? Interesting that he can do it
through the registry but not with the other interface. You or he could
try running filemon and regmon [free from SysInternals] to see if you
can find any access denied entries in the logs for those programs that
happen at the time when he tries to change settings and then make
appropriate changes to access control list. When using filemon/regmon
use the filter/highlight setting under options and enter access denied
for filemon so that you can quickly spot those entries as the log can
grow very fast. Also check the logs via Event Viewer to see if anything
shows up at the time he is denied access such as a Software Restriction
Policy entry in the application log. Sometimes if nothing seems to help
I use secedit to reset file and/or registry permissions back to default
as described in the link below but be sure to append the command with
/areas filestore regkeys so that only those security settings are reset.
I would also use the command net user username using his real username
of course to check his group membership as possibly he is a member of a
group that has deny permissions somewhere. Normally a user that is also
an administrator will only be member of administrators and users. Your
suggestion of uninstalling the nic is a good one particularly if his
access seems to be normal everywhere other than to the network settings.
It may also be helpful to try and use netsh to reset tcp/ip as in netsh
int ip reset [log_file_name]. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222
http://support.microsoft.com/kb/299357



Hey Steve. Thanks for the pointers. I should have mentioned in my post
that I did run rsop.msc and gpedit.msc and found nothing. I walked my
guy through both process and compared his settings to mine. They were
identical.

One of my thoughts is to remove the NIC (and the INF file) , reboot
and re-install. I did this once before and for some reason it worked -
perhaps a GLITCHED Registry or something.

Also, I didn't mean to suggest that he was logging onto a Domain.
Indeed, it is a Local Account - sorry 'bout that.

In any case, any other ideas?

Wiley.

If he is logged on as the local administrator that is not a domain
user account then it can not be domain level Group Policy
restrictions. Anyway I would have him run rsop.msc on his computer
while logged on as that user account to see if any Group Policy
restrictions are enabled. Look under user configuration/administrative
templates/network/network connections to see if any settings are
enabled or disabled that may be giving him the problem. If not use
gpedit.msc and try enabling/disabling settings as the case may be to
try and reverse any apparent rictions. --- Steve


G'day to all.

A Client of mine all of a sudden has policies on his machine (XP)
that says "Insufficient Permissions..." when he tries to change
Network Settings.

He is logged on as ADMINISTRATOR (the real guy, not a member of admin
acount). The only way we could change the settings (IP address) was
to tweak the registry. Obviously, this is not the way to do things,
but it worked interimly.

I am suspecting that it is a policy, but noone (in the least this
fellow) would have done such a thing. The only wierd thing is that
they put a Win2K3 server on the LAN. It is is it's own domain and on
a different subnet. But I don't see how this would affect him?

Does anyone know what is happening, or why an Admin has incorrect
rights. I've scowered Google and the MS Tech sites, to no avail.

Thanks in advance.

Wiley N2K


 
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